Superannuation Administration Specialist

4 days ago

Newcastle, New South Wales, Australia SS&C Bluedoor Pty Limited Full time

About the Role:

We are seeking a highly skilled Superannuation Administration Specialist to join our team at SS&C Bluedoor Pty Limited. As a key member of our team, you will be responsible for providing exceptional support to our clients in the superannuation industry.

Job Description:

  • Key Responsibilities:
  • Monitor and manage batch processing to ensure timely and accurate completion
  • Handle end-of-financial-year platform processes
  • Ensure compliance with SuperStream data and payment standards
  • Manage updates to platform rates
  • Process and report on TAL insurance payments
  • Address and resolve any issues or discrepancies in superannuation processes
  • Maintain the accuracy and integrity of superannuation data
  • Conduct user acceptance testing and business verification testing
  • Monitor transactions to ensure compliance with AML/CTF
  • Manage insurance processes for both platform and non-platform providers
  • Handle bulk uploads for various processes
  • Manage invoicing for administration fees, agency fees, and insurance fees across all funds
  • Monitor and manage insurance lapses for all funds
  • Process direct debits and manage chargebacks
  • Identify and resolve possible duplicate entries
  • Manage Member Account Attribute Service (MAAS) and Member Account Transaction Service (MATS) processes
  • Handle reporting requirements for Centrelink
  • Manage annual PAYG reporting
  • Prepare and distribute annual statements
  • Manage processes related to unclaimed super money
  • Address enquiries related to regulatory reporting
  • Coordinate annual mailouts, including salary data requests for employer plan insurance members
  • Prepare and manage Service Level Agreement (SLA) reporting

Requirements:

  • Proven experience in a technical support or system administration role, preferably within the superannuation or financial services industry
  • Strong understanding of superannuation systems and regulations
  • Excellent problem-solving skills and attention to detail
  • Ability to work independently and as part of a team
  • Strong communication and interpersonal skills
  • Ability to identify issues and implement effective solutions
  • Ensuring accuracy in all tasks, from data entry to reporting
  • Identifying opportunities to enhance processes and increase efficiency
  • Strong skills in creating and maintaining comprehensive documentation
  • Time Management: Ability to manage multiple tasks and meet deadlines.Experience in managing projects and coordinating with different teams

What We Offer:

  • A competitive salary package estimated at $65,000 - $80,000 per annum
  • An opportunity to work with a leading provider of investment and financial services software
  • A collaborative and dynamic work environment
  • Ongoing training and development opportunities
  • A focus on work-life balance

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application via email.

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