Road User Feedback Coordinator

3 weeks ago


Melbourne, Victoria, Australia Department of Transport and Planning Full time
About the Job

We are seeking a highly skilled and motivated individual to join our team as a Customer Resolutions Assistant.

In this role, you will be responsible for responding to customer enquiries in accordance with business rules and standards, ensuring that road user feedback is responded to in a timely manner.

You will work closely with other teams to deliver the road hazard management function for the state, including organizing the removal and/or disposal of abandoned vehicles in accordance with established policy, process, and legislation.

We offer a hybrid working model focused on collaboration and teamwork, along with professional growth and development opportunities across the department and the wider Victorian Public Services.

The estimated salary for this role is $70,000 - $90,000 per year, providing a competitive remuneration package for the successful candidate.



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