Claims Manager Position
2 days ago
This role involves providing high-level expertise and managing claims under Directors & Officers (D&O), Professional Indemnity, and other financial lines classes of business.
- Handle specialist financial lines claims with a focus on client advocacy.
- Provide high-quality technical advice and support to clients from the first notification for submission to final settlement ensuring the client's best interests are always protected.
- Offer technical advice to clients and brokers on policy coverage and interpretation advocating for clients in relation to insurer indemnity denials.
- Respond to queries from brokers and clients conducting meetings and liaising with clients insurers claimants and external providers.
- Manage moderate to complex claims in accordance with the company's processes and Client Service Agreements.
- Identify opportunities for claims referral and collaborate with our Advocacy team on claims issues.
- Ideally someone with 3-5 years of insurance claims experience preferably in financial lines.
- A Law Degree and experience in the legal environment and/or ANZIIF qualifications will be advantageous but not a prerequisite.
- Excellent oral and written communication skills.
- Ability to maintain and strengthen relationships with clients insurers and their respective agents and representatives.
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