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Claims Manager
2 weeks ago
We are seeking an experienced claims management professional to join our high-performing team.
About the RoleThis is a permanent full-time position with a hybrid approach of working from home and in-office. You will be responsible for managing a portfolio of liability claims end-to-end, interpreting policy wordings and applying accurately, providing advice to clients on indemnity, liability, quantum, reserving and settlement, liaising with various third-party providers, settling claims within client service instructions and company guidelines, and resolving complaints in accordance with company guidelines and identifying potential fraud/recovery indicators for claims where applicable.
Your Skills and Experience- Minimum 2 years of claims experience in public liability and/or professional indemnity claims management
- Industry-specific qualifications with a strong exposure to claims involving Third-Party Liability
- Flexibility and receptivity to change
- Focus on customer/client relationships
- Excellent customer service, communication, time management, organisation and interpersonal skills
- PC literacy - Database and Microsoft Office
We are Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.