Public Service Liaison

3 days ago

Wollongong City Council, Australia beBeeService Full time $41,280 - $86,400

Job Summary

The role of Public Service Liaison involves providing high-quality customer service to the public and internal stakeholders. This position requires excellent communication skills, both written and verbal, as well as the ability to work independently and as part of a team in a time-critical environment with high stress levels.

About the Role

  • This is an exciting opportunity for individuals who thrive in fast-paced environments and are committed to supporting community safety and service delivery.
  • The successful candidate will be responsible for logging, updating, and managing information in real-time using various communication systems.

Key Responsibilities

  • Provide exceptional customer service to the public and internal stakeholders.
  • Manage information in real-time using various communication systems.
  • Work effectively in a team-based environment with high stress levels.

Requirements

  • Exceptional communication skills, both written and verbal.
  • Ability to think clearly, logically, and remain calm under pressure.
  • Possess organisational skills, efficient time management, and ability to prioritise tasks within defined procedures.

What We Offer

  • A competitive hourly rate applies for this position, plus applicable casual loadings.
  • A meaningful and rewarding work environment, contributing to saving lives and creating safer communities.
  • Ongoing training and development opportunities, including fitness programs and mental health support services.

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