Relationship Manager

1 week ago


Perth, Western Australia Computershare Full time

Job Summary

We are seeking a talented and inspiring Relationship Manager to join our Perth team at Computershare. As a key member of our team, you will be responsible for managing and further developing a varied client portfolio, fostering client relationships at C-suite level, managing client satisfaction and meeting all client SLAs.

Key Responsibilities

  • Assume overall responsibility for the account portfolio, ensuring seamless service delivery and meeting client commitments and milestones.
  • Achieve account retention and revenue growth targets through proactive identification of opportunities to up-sell and cross-sell our products and solutions.
  • Develop and manage effective relationships with clients, providing strategic account planning and execution.
  • Represent Computershare at events, conferences, and client forums, conducting fee reviews and contract negotiations.
  • Contribute to budget and forecasting processes, ensuring alignment with business objectives.

Requirements

  • Demonstrated experience in a client service and sales-focused environment, with a strong track record of achieving budgeted goals and key metrics.
  • Exceptional relationship-building and interpersonal skills, with the ability to quickly build relationships and credibility with clients.
  • Strong negotiation skills and well-developed commercial acumen, with a proactive and can-do attitude.
  • Understanding or experience in a similar role in professional services, financial services, or technology, with tertiary qualifications in a relevant field.

What We Offer

  • A supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace.
  • A world of potential, with opportunities to grow and develop your career in a global top 50 company.
  • Flexible work arrangements to help you find the best balance between work and lifestyle.
  • Health and wellbeing rewards that can be tailored to support you and your family.
  • Investment opportunities in our business, with a company contribution to help you grow your wealth.
  • Extra rewards, ranging from recognition awards and team get togethers to helping you invest in your future.

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