State Manager NSW

1 week ago

Sydney, New South Wales, Australia Westpac Full time
{"title": "State Manager NSW", "content": "Lead a High-Performing Team

We are seeking a dynamic and experienced State Manager to drive the growth and success of our SME and Small Business portfolio across the region.

As the State Leader, you will join the newly created SME and Small Business Senior Leadership Team with the accountability of delivering on the following:

  • Recruit, lead and inspire high-performing teams to deliver exceptional customer experiences and business outcomes
  • Coach your leaders to enhance customer conversations, ensuring customer needs are met while promoting growth and success
  • Champion initiatives that improve the customer journey and eliminate pain points across channels
  • Foster a culture of growth and risk awareness, ensuring compliance and championing a customer-first mindset
  • Drive business performance by developing strategic plans and leveraging key relationships across the organization to grow the SME and Small Business portfolio
  • Collaborate with senior stakeholders to influence outcomes and lead strategic initiatives across the business

What's in it for you?

As a leader of leaders, you will have the opportunity to drive a high performance and collaborative culture as well as be part of the ongoing growth and development of the SME and Small Business segment.

We will back you in the development of your career, with internal career prospects and flexible working.

What do I need?

To set up our region for success, you will need to demonstrate:

  • Proven success in a Business Banking sales leadership role with evidence of lending growth, winning market share and leading an engaged team
  • Deep understanding of Business lending, with a strong focus on end-to-end origination and credit risk
  • Strategic thinking and execution skills that allow you to deliver on key metrics such as NPS, customer growth, and deposit performance
  • A passion for recruiting and developing a high performing team whilst creating career pathways within your team
  • Strong stakeholder management skills and a track record of driving collaborative success across multiple business units.

What is it like to work at Westpac?

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.

We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us.

We will even pay you to do volunteer or community work.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.

", "lang_code": "en-US"}

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