Guest Services Representative

3 weeks ago


Sydney, New South Wales, Australia Grupo Mantra Full time

A dynamic role awaits you at Peppers Craigieburn, a prestigious venue nestled in the heart of the Southern Highlands. As a key member of our team, you will play a vital role in delivering exceptional experiences for our guests.


This position offers a unique blend of opportunities, including:



  • Room Attendant Tasks: ensuring the highest standards of cleanliness and comfort in our guest rooms.
  • Food & Beverage Attendant Tasks: providing outstanding service and creating memorable dining experiences for our guests.
  • Banquet Attendant Tasks: supporting the setup, service, and breakdown of events, from corporate meetings to weddings.

To succeed in this role, you will possess:



  • A valid NSW RSA certification.
  • Excellent communication and interpersonal skills.
  • Demonstrated experience in a service industry, with a strong work ethic and attention to detail.
  • A physically fit individual able to work in a fast-paced environment.
  • Australian work rights and availability to work across a varied roster.

By joining our team, you will enjoy:



  • A flexible roster that suits your lifestyle.
  • Access to professional development opportunities through Typsy and Accor Academy.
  • The chance to travel and experience new destinations with global staff discounts.
  • A network of over 230,000 hospitality professionals worldwide.

Why choose Accor? At Accor, we prioritize our people and offer a supportive environment where you can grow and thrive.



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