Guest Services Representative

1 month ago

Sydney, New South Wales, Australia Marriott International Full time
Unlock Your Potential as a Guest Services Agent

At Marriott International, we're committed to putting people first. As a Guest Services Agent, you'll be at the heart of our community, connecting with guests and associates alike. Discover a work environment where people care about each other and feel a sense of belonging.

About the Role:
  • Deliver exceptional guest experiences through personalized service and attention to detail
  • Assist guests with check-in, check-out, and general inquiries
  • Build relationships with guests and associates to drive loyalty and retention
  • Support the front office team in operational tasks and cash handling
  • Stay up-to-date on hotel operations and local community knowledge to exceed guest expectations
About You:
  • Experience with property management systems or similar
  • Relevant experience in a similar role
  • Working rights in Australia
  • Enthusiasm for career growth and development
  • Self-motivation and a can-do attitude
Our Benefits:
  • Exclusive staff discounts on food and beverage and hotel rooms
  • Flexible working hours and locations through our Life with the Works program
  • Internationally recognized training programs and career opportunities
  • Genuine care for associates' wellbeing through our Employee Assistance Program
  • Opportunity to receive Employee Referral Incentives

As a Guest Services Agent, you'll be part of a global community that values equality, diversity, and inclusiveness. Apply now to join our team and start your career at Marriott International.

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