Luxury Guest Ambassador
1 month ago
Sofitel Darling Harbour is seeking a dedicated Luxury Guest Ambassador to provide exceptional service to our valued guests.
About the RoleWe are an inclusive company committed to creating a work environment that is energising, rewarding, and exciting. As a Luxury Guest Ambassador, you will be responsible for ensuring every guest feels welcome and comfortable throughout their stay.
Key Responsibilities- Provide accurate information in response to guest inquiries
- Lead by example with regards to departmental grooming and attitude
- Evaluate daily activities via Daily Round-up, Opera, and diary
- Aware of all ongoing matters within the Hotel and special events planned
- Ensure personalised service for every guest
- Strong communication skills
- Professional appearance representing Sofitel brand
- Ability to work rotating roster including weekends & public holidays
- Valid driver's license
- Industry benefits worldwide on accommodation, dining, and lifestyle services
- Daily discounted coffee and Ambassador dining menu access
- Unique training platform for skill enhancement
AU$60,000 - AU$80,000 per annum, depending on experience
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