Luxury Guest Ambassador

1 month ago


Sydney, New South Wales, Australia SOFITEL Full time
Accommodate and Delight Guests

Sofitel Darling Harbour is seeking a dedicated Luxury Guest Ambassador to provide exceptional service to our valued guests.

About the Role

We are an inclusive company committed to creating a work environment that is energising, rewarding, and exciting. As a Luxury Guest Ambassador, you will be responsible for ensuring every guest feels welcome and comfortable throughout their stay.

Key Responsibilities
  • Provide accurate information in response to guest inquiries
  • Lead by example with regards to departmental grooming and attitude
  • Evaluate daily activities via Daily Round-up, Opera, and diary
  • Aware of all ongoing matters within the Hotel and special events planned
  • Ensure personalised service for every guest
Requirements
  • Strong communication skills
  • Professional appearance representing Sofitel brand
  • Ability to work rotating roster including weekends & public holidays
  • Valid driver's license
What We Offer
  • Industry benefits worldwide on accommodation, dining, and lifestyle services
  • Daily discounted coffee and Ambassador dining menu access
  • Unique training platform for skill enhancement
Estimated Salary

AU$60,000 - AU$80,000 per annum, depending on experience



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