Event Operations Supervisor in Queensland

1 week ago


Brisbane, Queensland, Australia Echo Entertainment Group Full time

Exciting Opportunity in Event Services

The Star Gold Coast is currently seeking a motivated and enthusiastic Event Services Captain to enhance our dynamic team within the Event Services Department.

Our vibrant Events Department is renowned for hosting a variety of gatherings, including conventions, exhibitions, functions, galas, weddings, and other special occasions.

Key Responsibilities:

  • Lead, mentor, and support team members through on-the-job training and development initiatives.
  • Actively manage and oversee the service flow on the Event Floor, ensuring adherence to performance standards.
  • Provide constructive feedback and suggestions to management to enhance operational productivity.
  • Follow daily directives from the Assistant Floor Manager to ensure seamless operations.
  • Monitor team performance throughout shifts to maintain high service quality.

Essential Skills and Qualifications:

  • Strong time-management abilities, capable of thriving in a fast-paced environment.
  • Proven track record in building effective relationships and facilitating change.
  • Excellent verbal and written communication skills.
  • Valid Responsible Service of Alcohol certification.

Additional Considerations:

  • Flexible availability, including weekends and public holidays, to meet business requirements.
  • A dedicated focus on a career in hospitality and a desire to contribute to our expanding department.

Benefits:

  • Discounts on award-winning dining and accommodation options.
  • Commitment to diversity and inclusion, encompassing various cultural, gender, and community focuses.
  • Parental and secondary carer leave available for all employees.
  • Lifestyle discounts, including gym memberships and laundry services.
  • Complimentary buffet meals featuring a new menu daily.
  • Opportunities for career development and training through The Star Academy.
  • Recognized as an Employer of Choice for Gender Diversity by WGEA.

About The Star Gold Coast:

The Star Gold Coast is a premier destination offering luxurious accommodations, exquisite dining, and a world-class entertainment experience. Our venue is known for its live performances, events, and vibrant atmosphere.

Our Commitment to Culture:

We are dedicated to fostering a diverse, equitable, and inclusive workplace that enhances the experiences of our guests and team members alike. We welcome applications from individuals of all backgrounds and abilities, ensuring a supportive environment for everyone.



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