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Events Operations Manager

2 months ago

Brisbane, Queensland, Australia Howard Smith Wharves Full time
{"title": "Events Operations Supervisor", "description": "Unlock Your Potential at Howard Smith Wharves

At Howard Smith Wharves, we're passionate about delivering exceptional guest experiences. As an Events Operations Supervisor, you'll play a key role in bringing our vision to life.

Our waterfront destination is a vibrant playground for lovers of the good life, with 13 restaurants, cafes, bars, event spaces, and a hotel. We're on the lookout for a guest-focused and vibrant Full-Time Supervisor to join our dedicated Events team.

Responsibilities include:

  • Leading the guest experience and continually looking for opportunities to improve
  • Lead and coach a diverse team of people ensuring that team culture is at the forefront of everything you do
  • Visibly active on the floor, leading by example and supporting Food and Beverage Attendants to be the best that they can be
  • Assisting guests with any feedback and actioning as appropriate
  • A high knowledge of the product produced in venue
  • Coordinate and manage the logistics of bump-ins and bump-outs for events
  • Set up venues according to client specifications, ensuring all equipment and facilities are ready
  • Oversee the smooth operation of small events, from start to finish
  • Liaise with vendors, clients, and staff to ensure seamless event execution
  • Troubleshoot any issues that arise during events and coordinate quick solutions

What we're looking for:

  • Experience in a similar role
  • Passionate about delivering exceptional guest service
  • Flexibility to work across a variety of shifts
  • Be a positive and collaborative team player
  • Hold a valid Queensland RSA

We offer a range of benefits, including development opportunities, a 50% team discount, wellbeing initiatives, and team recognition rewards. If you're ready to take your passion and knowledge to the next level, apply today"}