Sales Operations Specialist

3 weeks ago


Parramatta Park, Queensland, Australia people2people Full time

At people2people, we are seeking a Sales Administrator to join our team in this exciting role. As a Sales Administrator, you will be responsible for verifying incentives and collaborating with internal and external stakeholders to resolve queries.

About the Role
  • Communicate with customers and sales teams regarding claim-related issues.
  • Review and finalise outstanding claims and unpaid claims.
  • Review and endorse the terms and conditions of sales deduction promotion requests.
  • Guide customers on the process of submitting a claim.
  • Provide full reconciliation calculations for rejected invoices or partial rejections.
  • Provide customers with payment details, including credit note numbers, rejection reconciliations, and required information.
  • Ensure claim enquiries and requests are reviewed in line with the company's claim manual, policies, and procedures.
  • Respond to queries regarding claim verification and processing.
About You
  • Intermediate Excel skills, including pivot tables and v-lookups, are required. Skills testing will be part of the interview process.
  • Strong stakeholder management skills are essential.
  • A warm and friendly personality is required.
  • A high level of accuracy and attention to detail is necessary.
  • Strong customer communication skills are required.
  • The ability to work autonomously is essential.
We Offer
  • Hybrid working arrangements.
  • Onsite parking.
  • Generous staff discount.
  • Discounts across our retail partners.

Operating for over 18 years in Australia, New Zealand, and the United Kingdom, people2people is an award-winning recruitment group and HR solutions provider.



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