Senior Sales Operations Specialist

4 days ago


Parramatta Park, Queensland, Australia people2people Full time

Join a dynamic team at people2people, Edge Recruitment and Frog Recruitment as a Senior Sales Operations Specialist. In this exciting role, you will be responsible for verifying incentives and collaborating with internal and external stakeholders to resolve queries.

About the Role

This is an opportunity to work in a hybrid environment with onsite parking and generous staff discounts. The successful candidate will have strong stakeholder management skills, a warm and friendly personality, and a high level of accuracy and attention to detail.

  • Communicating with customers and sales teams for all claim-related issues.
  • Review and finalise outstanding claims and unpaid claims.
  • Review and endorse the terms and conditions of any sales deduction promotion requests.
  • Guide customers on the "What & How" when submitting a claim.
  • Provide full reconciliation calculations for any rejected invoice and or partial rejection.
  • Provide customers with the payment details such as credit note number, rejection reconciliation and/or required information.
  • Ensure that all claim enquiries and requests are reviewed in line with the company's claim manual, policies and procedures.
  • Answer queries regarding the verification and processing of claims.
About You

To succeed in this role, you must have intermediate Excel skills, including pivot tables and v-lookups. Relevant experience and experience in SAP are preferred but not essential. A relevant Diploma/Degree is also desirable.

Salary and Benefits

The estimated annual salary for this position is around $65,000-$75,000 depending on location. As a valued member of our team, you will enjoy a range of benefits including hybrid working arrangements, onsite parking, generous staff discounts, and discounts across our retail partners.

About Us

At people2people, Edge Recruitment and Frog Recruitment, we are an award-winning recruitment group and HR solutions provider. We operate in Australia, New Zealand, and the United Kingdom and are committed to providing excellent service to our clients and candidates.



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