Senior Account Growth Specialist

7 days ago

Sydney, New South Wales, Australia beBeeAccount Full time $80,000 - $125,000

Senior Account Growth Specialist

We are seeking a highly motivated and results-driven Senior Account Growth Specialist to join our Sales team in Sydney. As a key member of our team, you will be responsible for managing a portfolio of 350+ customers, typically small and medium business owners.

Your Key Responsibilities:

  • Hitting Daily Targets (Activity and Revenue): Exceed 2.5 hours of talk time daily through inbound/outbound calls, attend at least 6 face-to-face business development client meetings per month, and hit revenue targets by upselling, renewing subscriptions, and handling debt collection.
  • Managing Accounts: Manage a portfolio of 350+ customers, renew contracts before they expire, identify opportunities to upgrade subscription packages to suit their needs, retain customers by addressing inquiries, solving problems, and providing tailored solutions.
  • Debt Collection: Negotiate payment plans that benefit both the customer and the business, offer win-win solutions that align with the customer's financial situation while ensuring payment is collected.
  • Building Relationships: Engage with customers face-to-face and over the phone, learning about their businesses, understanding their pain points, and helping them succeed, keep records updated with customer insights.

About You:

  • You're someone who thrives in a fast-paced environment and enjoys meeting challenges head-on.
  • You have experience in face-to-face (in-person or online) client interactions.
  • You have strong sales and negotiation skills, excellent communication skills, and a natural talent for turning challenges into opportunities.
  • You excel at building relationships, adaptable and tech-savvy, comfortable learning new systems and processes as you go.
  • You understand the importance of teamwork, collaboration, and support.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A recognition program that rewards high performance.
  • A generous referral bonus scheme.

Life at our Company:

  • We are more than just a workplace - we are a place where you can be yourself, do great work, and grow your career.
  • Recognised as a Great Place to Work, our inclusive and supportive culture helps people thrive.
  • You'll use the best tools and technology, with real impact on our products and customers.
  • We invest in your development and lead with coaching, not micromanagement.

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