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Sydney Concierge Team Manager

4 weeks ago

Sydney, New South Wales, Australia Brook Recruitment Full time

About Brook Recruitment

Brook Recruitment, a leading recruitment agency in Australia, is seeking a highly skilled Sydney Concierge Team Manager to join their team. This exciting opportunity offers the chance to work with a prestigious company in one of Sydney's most vibrant office spaces.

Salary: $100,000 - $105,000 Package + super per hour

Job Description: As the Head Concierge, you will be responsible for providing exceptional customer service and managing the concierge team effectively. Your key duties will include ensuring the team follows Tower procedures, coordinating start and break times, and being the first point of contact for high-level staff and clients.

Key Responsibilities:

  • Ensure the concierge team adheres to Tower procedures, including opening and closing, security, guest access passes, and deliveries.
  • Coordinate the concierge team's start and break times to ensure Tower coverage.
  • Be the first point of contact for high-level staff and clients, handling phone correspondence and managing passes and assisting visitors' inquiries.
  • Prepare meeting rooms and attend to ad-hoc duties or PA tasks requested by tenants.

Requirements:

  • 3+ years of team management experience.
  • Hospitality or concierge experience is highly desirable.
  • Professional presentation and friendly approach.
  • Excellent communication and customer service skills.
  • Highly ethical standards and respect for privacy.

How to Apply: If you are a motivated and experienced team leader looking for a new challenge, please submit your resume to Brook Recruitment for consideration. We look forward to hearing from you.