Hospitality Experience Manager
3 weeks ago
At W Hotels, we ignite curiosity and expand worlds. Our unique approach to hospitality is designed to spark your imagination and curiosity while bringing the W experience to life for guests.
We're a place to experience life, opening doors and minds to new experiences. Our tuned-in, up-for-anything spirit has made us renowned for reinventing the norms of luxury around the globe.
Concierge Supervisor RoleThis exciting opportunity is available at W Sydney, where you'll have the chance to work with our talented team and contribute to creating unforgettable guest experiences.
The Concierge Supervisor will report to the Assistant Chief Concierge and be responsible for supporting all aspects of concierge functions in their absence. This includes maintaining a concierge service and supervisory philosophy that sets the standard for staff.
Key responsibilities include supervising the Wheels team, main hotel driveway, car stacker, transportation services, and courier/postal dispatching. You'll also assist in driving the Whatever/Whenever culture for all guests and support management in ensuring all departments are aware of guests' needs and information prior to arrival.
BenefitsMilestone Recognition: Celebrate your achievements and milestones with rewards and recognition.
Sabbatical Leave: Take time off to recharge and pursue your passions.
Leave Portability: Enjoy flexibility in your leave arrangements.
Love Learning: Develop your skills and knowledge through various training programs.
Career Growth: Progress in your career and take on new challenges.
Bonvoy Eligibility: Become part of our loyalty program and enjoy exclusive benefits.
Overall Wellbeing: Prioritize your health and wellbeing with access to wellness programs.
Flexible Working: Balance your work and personal life with flexible working arrangements.
Birthday Leave: Enjoy a special day off to celebrate your birthday.
About Marriott InternationalMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We're committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
We offer a range of benefits and perks to support your career growth and overall wellbeing. Join us and become part of a global team that's dedicated to making a difference in the hospitality industry.
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