Luxury Service Manager

3 weeks ago


Sydney, New South Wales, Australia Marriott Full time
Unlock a World of Opportunities

W Sydney is now casting for a Luxury Service Manager to join their team. As a Concierge Supervisor, you will be responsible for supporting all aspects of Concierge functions in the absence of the Assistant Chief Concierge in accordance with hotel standards.

Maintain a concierge service and supervisory philosophy that serves as a guide to respective staff. Supervise the Wheels team, the main hotel driveway, car stacker, transportation services, and courier / postal dispatching. Assist in driving the Whatever / Whenever culture for all guests. Support management to ensure all departments are aware of all guests' needs and information prior to arrival that will lead to a unique, memorable, and personal stay.

About W Hotels

We believe in the power of people. They are both our foundation and our inspiration. As we look forward to the future, we are committed to investing in our talent through holistic well-being, personal growth, and career opportunities. This isn't work with a side of life. This is – Life with the Works.

What We Offer
  • Milestone Recognition
  • Sabbatical Leave
  • Leave Portability
  • Love Learning
  • Career Growth
  • Bonvoy Eligibility
  • Overall Wellbeing
  • Flexible Working
  • Birthday Leave

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Salary Information

The estimated salary range for this position is $80,000 - $120,000 per year, depending on experience and qualifications. Compensation may include bonuses, benefits, and other forms of remuneration.



  • Sydney, New South Wales, Australia Luxury Escapes Full time

    About the RoleWe are seeking a highly skilled Transformational Product Lead to join our Operational Excellence and Luxury Escapes Business Traveller (LEBT) team. This role is pivotal to driving growth, efficiency, and customer satisfaction across various internal departments.Key ResponsibilitiesLead the development of LE's corporate travel platform, working...


  • Sydney, New South Wales, Australia Luxury Escapes Full time

    Luxury Escapes, a pioneering travel company, is seeking an experienced Senior Frontend Engineer to join its Loyalty team. As part of our mission to elevate luxury travel experiences, you will be instrumental in architecting scalable and high-performing systems.We are a collective of forward-thinking individuals driven to challenge the travel industry and...


  • Sydney, New South Wales, Australia Luxury Escapes Full time

    About UsLuxury Escapes is a leading travel website, revolutionizing global travel experiences. With over 8 million members and recent awards for outstanding online travel agencies, we're committed to excellence.


  • Sydney, New South Wales, Australia Luxury Escapes Full time

    Job OverviewLuxury Escapes is a leading travel website with over 8 million members, seeking an experienced Software Engineering Lead to join our Tours team. The ideal candidate will have a passion for delivering high-quality software solutions and a proven track record of leading engineering teams.About the RoleWe are looking for a skilled engineer with...


  • Sydney, New South Wales, Australia Luxury Escapes Full time

    Luxury Escapes is a global travel company that offers an unparalleled travel loyalty program. As a Senior Frontend Engineer, you will be part of the team responsible for designing and developing software solutions that meet business needs and deliver value to customers.Our team works in a collaborative environment with cross-functional teams, including...


  • Sydney, New South Wales, Australia Luxury Escapes Full time

    About the RoleWe are seeking a seasoned Senior Product Development Manager to join our Operational Excellence and Luxury Escapes Business Traveller team. This role is responsible for leading the development of LE's corporate travel platform, working closely with the commercial team to deliver the best corporate travel platform in Australia.As a key member of...


  • Sydney, New South Wales, Australia Luxury Escapes Full time

    About Luxury EscapesLuxury Escapes is one of the world's fastest-growing travel websites, boasting an impressive 8 million members. We are a rapidly expanding company seeking a skilled Travel Experience Manager to join our Hotels team.


  • Sydney, New South Wales, Australia Luxury Escapes Full time

    Product Manager Opportunity at Luxury EscapesWe are seeking a seasoned Product Manager to join our Operational Excellence & Luxury Escapes Business Traveller (LEBT) team. The ideal candidate will have experience in product management and UX in a high-growth business, with a proven track record of managing all aspects of the product lifecycle.About the...


  • Sydney, New South Wales, Australia Luxury Escapes Full time

    About UsLuxury Escapes is a leading Australian company providing incredible deals for the world's best holidays. Our mission is driven by forward-thinking people who challenge the travel industry and themselves to bring outstanding travel experiences to our community.The RoleAs a Software Engineering Manager, you'll lead a team of software engineers,...


  • Sydney, New South Wales, Australia SOFITEL Full time

    Company Overview:Sofitel Sydney Darling Harbour is a luxury hotel that embodies French Art de Vivre and local culture, offering guests a unique experience. The flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, an award-winning outdoor infinity pool, a state-of-the-art gym overlooking the city skyline, a luxurious spa, and an...


  • Sydney, New South Wales, Australia SOFITEL Full time

    As a Luxury Service Coordinator at Sofitel, you will play a pivotal role in ensuring that our guests receive the highest level of luxury service. This position requires exceptional leadership skills to supervise and mentor commissionaires, porters, and valet staff.The ideal candidate will have a strong focus on managing day-to-day operations and be able to...


  • Sydney, New South Wales, Australia SOFITEL Full time

    Key ResponsibilitiesDeliver exceptional, personalized service to guests in line with Sofitel Luxury service expectations.Promote a healthy working relationship with all departments to ensure seamless communication and information exchange.Service ExcellenceAs a Luxury Service Ambassador, you will embody the art of French hospitality through a 'can-do'...


  • Sydney, New South Wales, Australia SOFITEL Full time

    Job SummaryWe are seeking a highly motivated Luxury Service Ambassador to join our team at Sofitel Sydney Darling Harbour. In this role, you will be responsible for delivering exceptional luxury service to our guests and providing a warm welcome to our hotel.About Sofitel Sydney Darling HarbourSofitel Sydney Darling Harbour is a luxurious hotel that offers...


  • Sydney, New South Wales, Australia Luxury Escapes Full time

    About Luxury EscapesLuxury Escapes is a leading online travel agency, revolutionizing global travel experiences with over 8 million members and numerous industry awards.


  • Sydney, New South Wales, Australia SOFITEL Full time

    Company OverviewSofitel Sydney Darling Harbour is a luxurious hotel that combines French art de vivre with local culture, offering an exceptional experience for guests.SalaryA competitive salary of AU$65,000 per annum, reflecting the high level of expertise and dedication required for this role.Job DescriptionLuxury Service StandardsProvide personalized,...


  • Sydney, New South Wales, Australia SOFITEL Full time

    At Sofitel Sydney Darling Harbour, we're breaking new ground to shape the hospitality of tomorrow.We're a member of Accor, led by industry experts and driven by a passion for excellence. As our Duty Manager, you'll oversee daily operations, ensuring our high standards of service are consistently met.Key Responsibilities:Oversight of front desk...


  • Sydney, New South Wales, Australia Echo Entertainment Group Full time

    Experience the pinnacle of customer service as a Luxury Service Ambassador at The Star Sydney.With multiple food and bar destinations, luxury accommodation, and event venues, our guests are always coming back for more.We are seeking a naturally confident individual with exceptional communication skills and a warm approach to delivering outstanding customer...


  • Sydney, New South Wales, Australia SOFITEL Full time

    Sydney Luxury Service OpportunityEstimated Salary: $60,000 - $80,000 per year.About Sofitel Sydney Darling HarbourWe are a luxurious hotel that offers exceptional experiences for our guests. Our team is committed to creating an energizing and rewarding work environment.Our Benefits:Industry benefits worldwide on accommodation, dining, and lifestyle...

  • Tech Lead

    7 days ago


    Sydney, New South Wales, Australia Luxury Escapes Full time

    Job OverviewWe're seeking a Tech Lead to join our Sydney-based team at Luxury Escapes. As an in-person company, you'll work 4 days in the office and 1 day from home. Our cross-functional teams include Product Managers, Designers, and Engineers focused on delivering solutions rather than completing tickets.Luxury Escapes is a rapidly growing business with a...


  • Sydney, New South Wales, Australia SOFITEL Full time

    Company OverviewSofitel Sydney Darling Harbour is a luxury hotel that blends French Art de Vivre and local culture, offering an energising and rewarding work environment for exceptional individuals.We are committed to creating a culture that executes outstanding luxury experiences for our guests, while providing benefits, rewards, and motivations that...