Student Enrollment Specialist

4 weeks ago


Melbourne, Victoria, Australia RMIT University Full time
About the Role

The Prospective Student Officer is a critical position that serves as the first point of contact for prospective students. As a key representative of RMIT, this role plays a vital part in showcasing the university's offerings and encouraging potential students to take advantage of its resources.

Key Responsibilities
  • This role will predominantly focus on supporting Domestic students looking to study at RMIT University, however based on demand may be required to assist in International student enquiries.
  • The officer will manage a variety of contact channels including Phone, Email, Live Chat, Face to Face and any new and emerging channels.
  • Meet and exceed competitive student recruitment sales targets while ensuring accurate and careful maintenance of a CRM database.
Requirements
  • Demonstrated experience in being a proactive team member whilst successfully responding to client needs measured through lead generation, conversion to application, and positive customer feedback.
  • Proven experience in an acquisition/sales/recruitment environment.
  • Call center experience in customer service and/or sales is favorable.
  • Exhibit high-level written and verbal communication skills and comprehension skills, and confidently interact with clients from a diverse range of backgrounds.
  • Demonstrate ability to manage difficult client expectations with successful outcomes.
  • Experience with CRM for capturing lead and case data based on conversation with prospective students.
  • Ability to use multiple systems simultaneously, and work well under pressure whilst meeting KPI's.
  • Ability to interpret complex information and effectively and efficiently converse with individuals at all levels while dealing with customers from diverse backgrounds.
  • Demonstrate foundational computer literacy skills.


  • Melbourne, Victoria, Australia Swinburne University of Technology Full time

    As a Student Enrolment Development Specialist at Swinburne University of Technology, you will play a key role in driving domestic student enrolments and developing strong relationships with secondary schools.This full-time, ongoing position is based at our Hawthorn campus and offers a competitive HEW 6 salary plus 17% superannuation and staff benefits.In...


  • Melbourne, Victoria, Australia Chisholm Institute of TAFE Full time

    About the RoleThe Student Enrolment Officer plays a crucial role in providing exceptional customer service to students and the broader community. As an Enrolment Support Specialist, you will be responsible for facilitating smooth enrolment processes, ensuring that all necessary documentation is accurate and compliant.You will work closely with students to...


  • Melbourne, Victoria, Australia Swinburne Full time

    About the RoleSwinburne University is seeking a qualified and dedicated VET Student Enrolment Advisor to join our team, playing a critical role in supporting students throughout their studies.This position is responsible for providing expert course advice to VET students on enrolment and study plan management, serving as the primary point of contact for VET...


  • Melbourne, Victoria, Australia RMIT University Full time

    Overview:RMIT University seeks a highly skilled Student Enrollment Officer to join our Global Marketing and Student Recruitment team.This is a full-time, continuing position based at our Melbourne CBD campus, with occasional requirements to work and/or be based at other RMIT University campuses.


  • Melbourne, Victoria, Australia Swinburne Full time

    We are seeking a dedicated Enrolment Specialist to provide exceptional support to students at Swinburne University. The successful candidate will have significant experience in student client services, with excellent organisational and time management skills.About the RoleThis critical role is responsible for providing expert course advice to VET students on...


  • Melbourne, Victoria, Australia Chisholm Institute of TAFE Full time

    Customer Focused Enrolment ServicesWe are seeking a highly skilled Student Enrolment Officer to join our team at Chisholm Institute of TAFE. This is a fantastic opportunity for an individual who is passionate about delivering exceptional customer service and has experience in administration.About the RoleThe Student Enrolment Officer will be responsible for...


  • Melbourne, Victoria, Australia Contour Education Full time

    About the RoleWe are seeking a detail-oriented Education Administrator to join our team at Contour Education. In this pivotal role, you will be responsible for coordinating student enrolments and managing billing processes, ensuring a seamless experience for students and families.The ideal candidate will have excellent communication skills, be able to...


  • Melbourne, Victoria, Australia Contour Education Full time

    At Contour Education, we're revolutionising the tutoring experience. We're seeking a detail-oriented Enrolment and Billing Operations Specialist to join our Melbourne CBD team.About UsWe've been reshaping education since 2020, with over 5,000 students enrolled and 100+ team members having joined us on this exciting journey. Recognised as one of Australia's...


  • Melbourne, Victoria, Australia Chisholm Institute of TAFE Full time

    About the RoleWe are seeking a skilled and experienced Career Enrolment Specialist to join our team at Chisholm Institute of TAFE. As a key member of our Student Enquiry and Enrolment Department, you will be responsible for providing exceptional customer service to students and stakeholders.The successful candidate will have excellent communication skills,...


  • Melbourne, Victoria, Australia Swinburne University of Technology Full time

    About the RoleWe are seeking a highly skilled Course Admissions and Enrolment Support Specialist to provide expert guidance to students on course admissions, study planning, and enrolment processes.This key role involves working closely with students, academic staff, and various departments to ensure timely and accurate support on course structures, study...


  • Melbourne, Victoria, Australia Swinburne Full time

    About the RoleThe Moondani Toombadool Centre at Swinburne University is seeking a skilled Indigenous Outreach and Future Student Advisor to manage student recruitment strategies, implement improvements, and deliver a smooth entry process for VET, HE, and online Indigenous students. This role will work in collaboration with MTC partners, schools, and...


  • Melbourne, Victoria, Australia Swinburne Full time

    About the RoleSwinburne University is seeking a dedicated and qualified Enrolment Specialist (VET) to provide expert course advice and support to VET students. This role is critical to the student experience and involves managing study plans, providing specialized enrolment information, and serving as the primary point of contact for VET teaching areas,...

  • Education Specialist

    2 weeks ago


    Melbourne, Victoria, Australia Contour Education Full time

    Are you passionate about helping students achieve their full potential? At Contour Education, we're committed to providing high-quality tutoring programs that inspire confidence and deliver results. As an Education Specialist - Student Success Advocate, you'll play a key role in guiding families through their educational journey, helping students take their...


  • Melbourne, Victoria, Australia Swinburne Full time

    About the RoleSwinburne University of Technology is seeking a highly skilled and dedicated Enrolment Specialist (VET) to provide expert course advice to VET students on enrolment and study plan management.Job DescriptionProvide exceptional customer service to VET students, academics, and university departments.Coordinate student client services functions and...


  • Melbourne, Victoria, Australia Navitas Full time

    About Navitas University Partnerships AustralasiaNavitas University Partnerships Australasia is seeking an energetic and sales-oriented Student Recruitment Specialist to join our team in Australia.This role involves recruiting new domestic students to our allied colleges and campuses, leveraging the unique relationship between our Campuses, University...


  • Melbourne, Victoria, Australia Contour Education Full time

    Unlock the Key to Student SuccessWe are seeking a highly skilled and compassionate Student Success Specialist to join our dynamic team at Contour Education. As a Student Success Specialist, you will play a pivotal role in guiding students through their medical preparation journey, providing them with the support and resources they need to achieve their...


  • Melbourne, Victoria, Australia Swinburne University of Technology Full time

    Swinburne University of Technology seeks a highly skilled Schools Recruitment Specialist to drive domestic student enrolments.Job DescriptionWe are looking for an exceptional individual with excellent communication and organisational skills to manage a portfolio of secondary schools, provide expert advice to career practitioners and prospective students, and...


  • Melbourne, Victoria, Australia Woods & Co Recruitment Full time

    Established education provider seeks Sales Consultants to join their expanding team. This is an exciting opportunity to contribute to the company's growth and success.Salary$60,000 base salary + superannuation + uncapped commission (estimated total earnings $115,000 PA)About the RoleClose student enrolments across multiple education providersManage inbound...


  • Melbourne, Victoria, Australia Chisholm Institute of TAFE Full time

    About the RoleThe Student Enrolment Officer will be responsible for delivering exceptional customer service to students and customers, ensuring a seamless enrolment experience. This role will interact with customers in a professional manner, providing information and assistance as required.Key ResponsibilitiesContact students to provide advice on fees,...


  • Melbourne, Victoria, Australia Chisholm Institute of TAFE Full time

    **About Us**Chisholm Institute of TAFE is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne's southeast and online.We partner with governments, educational institutes, and businesses worldwide,...