Student Success and Support Professional

1 month ago


Melbourne, Victoria, Australia Contour Education Full time

Unlock the Key to Student Success

We are seeking a highly skilled and compassionate Student Success Specialist to join our dynamic team at Contour Education. As a Student Success Specialist, you will play a pivotal role in guiding students through their medical preparation journey, providing them with the support and resources they need to achieve their goals.

Key Responsibilities:

  • Deliver exceptional customer service to students and parents, ensuring a seamless and supportive experience throughout their journey with Contour Education.
  • Coordinate program delivery, including scheduling student mock exams and tutor consultations, overseeing course enrollments, and following up on billing and invoicing.
  • Provide ongoing check-ins with students and their families, addressing any questions or concerns they may have and ensuring they are making the most of their experience with Contour Education.
  • Process student unenrolments with care and professionalism, focusing on addressing any pain points that may have led to this decision.
  • Actively recommend Contour Education programs, such as our Medical Admissions Program and Interview Course, to students and parents.

Requirements:

  • Completed VCE (or Interstate Equivalent)
  • Prior sales or customer service experience
  • Ability to commit to hours, including travel to our Glen Waverley or Melbourne CBD campus for onboarding and training

Benefits:

  • Competitive benefits and pay, recognizing the pivotal role of student support and a high-quality enrolment experience
  • Satisfying and fulfilling work helping students succeed
  • Significant improvement in public speaking, teamwork, and leadership skills

About Contour Education:

Contour Education is a leading medical preparation program that provides comprehensive UCAT and Interview preparation, empowering students to achieve their goals and succeed in their medical education. Our team is dedicated to providing an exceptional student experience, and we are seeking like-minded professionals to join us on this journey.



  • Melbourne, Victoria, Australia Flight Centre Travel Academy Full time

    Student Support RoleThe Flight Centre Travel Academy is seeking a highly skilled and dedicated individual to join our team as a Student Support Consultant. This role is a key part of our Student Support function, responsible for providing exceptional support to our students across Australia.Key ResponsibilitiesProviding timely and effective support to...


  • Melbourne, Victoria, Australia Flinders Christian Community College Full time

    We are seeking an experienced and caring individual to join our team as a Classroom Aide at Flinders Christian Community College.The successful candidate will be passionate about education support and have experience working with students in a Secondary classroom setting.This is a fantastic opportunity to be a part of a supportive and collaborative team,...


  • Melbourne, Victoria, Australia RMIT University Full time

    Company OverviewRMIT University is a multi-sector university of technology, design and enterprise with over 96,000 students and close to 10,000 staff globally.Salary and BenefitsThe successful candidate will receive a competitive salary of $85,948 per year, plus 17% superannuation.Job DescriptionThe Officer, Indigenous Student Education will work...


  • Melbourne, Victoria, Australia Healthscope Full time

    At Healthscope, we are committed to delivering exceptional healthcare services to our patients. We are seeking a highly skilled Education Coordinator for Student Success to join our team on a permanent full-time basis.As an Education Coordinator for Student Success, you will play a critical role in supporting the end-to-end management of student experience...


  • Melbourne, Victoria, Australia Contour Education Full time

    About Contour EducationWe are a dynamic and innovative education provider dedicated to empowering students to achieve their full potential. Our team of experienced educators is passionate about creating a supportive and inclusive learning environment that fosters growth, confidence, and success.Salary and BenefitsThe salary range for this position is...

  • Education Specialist

    4 weeks ago


    Melbourne, Victoria, Australia Contour Education Full time

    Are you passionate about helping students achieve their full potential? At Contour Education, we're committed to providing high-quality tutoring programs that inspire confidence and deliver results. As an Education Specialist - Student Success Advocate, you'll play a key role in guiding families through their educational journey, helping students take their...


  • Melbourne, Victoria, Australia NextGen Teachers Full time

    Primary School Teaching Assistant Job SummaryWe are seeking a highly motivated Primary School Teaching Assistant to join our team in Leeds. The successful candidate will provide support to students with special educational needs and work collaboratively with educators to enhance the learning experience.Key ResponsibilitiesDeliver tailored educational...


  • Melbourne, Victoria, Australia RMIT University Full time

    OverviewRMIT University is committed to empowering students with disabilities, long-term illnesses, and mental health conditions to succeed in their academic pursuits.This role requires a professional who can provide guidance and advice on reasonable adjustments and equitable assessment arrangements for students. The successful candidate will assess and...


  • Melbourne, Victoria, Australia Melbourne Grammar School Full time

    At Melbourne Grammar School, we are seeking a vibrant and dedicated Supportive Education Professional to join our team for Semester 1.This role is an excellent opportunity for someone who is passionate about making a positive impact on the lives of students. As a Learning Assistant, you will be working closely with students who require individualised support...


  • Melbourne, Victoria, Australia Florida Tech Full time

    About the RoleWe are seeking an experienced IT Support Professional to join our team at Florida Tech. As a Technical Services Specialist, you will play a crucial role in providing tier 1 and 2 day-to-day operation of the Technology Support Center's functions.Job DescriptionThe successful candidate will be responsible for working with student workers to...


  • Melbourne, Victoria, Australia RMIT University Full time

    Job DescriptionRMIT University is seeking an experienced and passionate Indigenous Education Officer to join our team. This fixed-term, full-time position will support the engagement and retention of Aboriginal and Torres Strait Islander students.About the RoleThe successful candidate will work collaboratively with internal and external stakeholders to...


  • Melbourne, Victoria, Australia Prospero Teaching Full time

    Support Children with Learning DifficultiesProspero Teaching is seeking a dedicated and compassionate education support staff to join our team and support children with learning difficulties in a classroom setting.Your RoleProvide one-on-one or small group support to students with learning difficulties.Assist teachers in implementing individualized education...


  • Melbourne, Victoria, Australia Swinburne Full time

    We are seeking a dedicated Enrolment Specialist to provide exceptional support to students at Swinburne University. The successful candidate will have significant experience in student client services, with excellent organisational and time management skills.About the RoleThis critical role is responsible for providing expert course advice to VET students on...

  • Student Counsellor

    4 weeks ago


    Melbourne, Victoria, Australia Chisholm Institute of TAFE Full time

    Chisholm Institute of TAFE is seeking a highly motivated and experienced Student Counsellor to join its team.About the RoleThe Student Counsellor will provide support services to members of the Chisholm community, specializing in the counselling of young people. This includes delivering counselling and wellbeing services to Chisholm students, aiming to...


  • Melbourne, Victoria, Australia Red Bull Full time

    At Red Bull, we're on the hunt for a talented and driven Student Marketeer to join our team in Victoria University. As a Student Marketeer, you'll be responsible for creating and executing smart sales & marketing plans to build the Red Bull brand within the student community and beyond.Job OverviewThe successful candidate will have the opportunity to work on...


  • Melbourne, Victoria, Australia Contour Education Full time

    About Contour EducationWe are a mission-driven education company committed to revolutionising tutoring with engaging, small-group sessions that prepare students for success.


  • Melbourne, Victoria, Australia Caulfield Grammar School Full time

    Caulfield Grammar School, a renowned international co-educational institution, seeks an accomplished Casual Relief Teacher to join its team. With a commitment to delivering exceptional educational experiences from Early Learning through to Year 12, the school fosters a culture of innovation and quality learning.Role OverviewThis is an excellent opportunity...


  • Melbourne, Victoria, Australia Flight Centre Travel Academy Full time

    Job OverviewWe are seeking a dedicated and enthusiastic Student Support Consultant to join our team at Flight Centre Travel Academy. As a key member of our support function, you will play a vital role in ensuring the success of our students.About the RoleThis full-time position offers a competitive salary package of $60 k (plus super) with potential for up...


  • Melbourne, Victoria, Australia NextGen Teachers Full time

    About NextGen TeachersWe are a leading provider of education services to students with special educational needs. Our team of experienced educators and support staff work together to create a positive and inclusive learning environment for all students. We are now seeking a dedicated Education Assistant to join our Primary School team in supporting students...


  • Melbourne, Victoria, Australia Flinders Christian Community College Full time

    Company OverviewFlinders Christian Community College is a co-educational, non-denominational College with campuses located at Tyabb and Carrum Downs, offering education from Kindergarten to Year 12.We are passionate about employing staff who are committed to quality Christian Education and our purpose, vision and values. Our community values the contribution...