Enrolment Specialist Position

2 weeks ago


Melbourne, Victoria, Australia Swinburne Full time

We are seeking a dedicated Enrolment Specialist to provide exceptional support to students at Swinburne University. The successful candidate will have significant experience in student client services, with excellent organisational and time management skills.

About the Role

This critical role is responsible for providing expert course advice to VET students on enrolment and study plan management. As the primary point of contact, you will serve as the liaison between teaching areas, academics, curriculum, students, and other university departments.

Key accountabilities include:

  • Coordinating student client services functions to deliver high-quality services to various stakeholders;
  • Establishing and communicating clear priorities from competing demands;
  • Demonstrating knowledge and understanding of VE, Higher Education, and foundation administrative processes and legislative requirements;
  • Analysing complex issues and making informed decisions;
  • Providing advice and support to staff, students, and internal and external stakeholders.

You will need to have:

  • A degree with subsequent relevant experience or extensive experience in technical or administrative fields;
  • Strong analytical and problem-solving skills;
  • Excellent interpersonal, written, and verbal communication skills.
About Us

Swinburne Horizon 2025 is our strategic plan that focuses on innovation and entrepreneurship. Our goal is to be a prototype of global best practice and achieve moon shots through collective work as One Swinburne.

Benefits

This role offers an attractive HEW 6 salary and benefits package, including:

  • A competitive remuneration package;
  • Ongoing professional development opportunities;
  • A supportive and dynamic work environment.

Estimated salary: AU$95,000 - AU$115,000 per annum, depending on qualifications and experience.



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