Executive Support Professional

2 weeks ago

Brisbane, Queensland, Australia Whizdom Recruitment Full time
Job Description

We are seeking an experienced Executive Support Professional to join our dynamic team in Brisbane.

The successful candidate will be responsible for providing high-level administrative and operational support, ensuring the smooth functioning of our services. Key responsibilities include:

  • Providing comprehensive administrative support, including answering phones, managing emails, and coordinating calendars.
  • Assisting with scheduling appointments, client onboarding, and communication between clients, families, and staff.
  • Maintaining accurate client records in compliance with NDIS and company standards, ensuring data integrity and confidentiality.
  • Processing NDIS-related documentation, including service agreements, consent forms, and reports.
  • Using Splose to manage invoices, NDIA/PACE claims, and coordinate financial documentation.
  • Providing support with invoicing, processing payments, and following up on outstanding payments.
  • Assisting with the coordination of internal meetings, workshops, and training sessions.
  • Maintaining office supplies, assisting with equipment and IT troubleshooting, and performing general office duties.
  • Providing backup support to the finance team as required.
Requirements

To be successful in this role, you will need:

  • Prior experience in an administrative role, preferably within the healthcare or NDIS sector.
  • Familiarity with NDIS frameworks, service agreements, and claims processing is desirable but not essential.
  • Strong organisational skills and the ability to manage multiple tasks and priorities in a fast-paced environment.
  • A high level of accuracy and attention to detail, particularly in data entry and financial processes.
  • Excellent communication and interpersonal skills, with a customer-focused approach.
  • Proficiency in using Microsoft Office Suite (Word, Excel, Outlook) and practice management software (Splose experience is a bonus).
  • The ability to work autonomously as well as collaboratively within a team environment.
  • A problem-solving mindset, proactive, and willing to take initiative.
What We Offer

We offer:

  • A supportive and inclusive work culture, where diversity is celebrated.
  • Ongoing professional development and training opportunities.
  • A competitive salary package of $60,000 - $80,000 per annum, depending on experience.
  • An opportunity to be part of a growing company making a real impact in people's lives.

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