Building Strong Customer Relationships

2 weeks ago

Mowbray Park, Australia beBeeRelationship Full time $59,000 - $74,000
Customer Experience Specialist

This is an exciting opportunity to join our team as a Customer Experience Specialist. As a key member of our team, you will be responsible for delivering exceptional customer service and building strong relationships with our customers.

Key Responsibilities:
  • Deliver solutions that meet the objectives and interests of both our bank and our customers by understanding their needs.
  • Educate and support customers with their digital literacy and online banking needs.
  • Guide customers through personalised lending solutions by exploring tailored personal loans and credit card options.
  • Enhance your skills and knowledge through ongoing training and development opportunities.
  • Build connections with customers and colleagues by being approachable, empathetic, and professional at all times.

We are looking for someone who is passionate about delivering exceptional customer service and building strong relationships with our customers. If you have the ability to achieve sales results through solutions that truly meet customer needs, confidence in communicating with new and existing customers face-to-face and over the phone, and the ability to quickly build relationships and rapport with customers and colleagues, then we would love to hear from you.

What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and supportive team environment.
  • Ongoing training and development opportunities.
  • The chance to make a real difference in the lives of our customers and communities.

We believe in providing a diverse and inclusive workplace where everyone feels valued, respected, and supported. If you are passionate about delivering exceptional customer service and building strong relationships with our customers, then we encourage you to apply for this exciting opportunity.

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