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Building Customer Relationships
3 weeks ago
Gain a permanent part-time opportunity in our Parramatta CBD office with a hybrid schedule, working 20 hours a week (Mon-Fri) and enjoying set rosters during business hours.
Job OverviewWe are seeking a highly motivated individual to join our team as a Customer Relationship Specialist. In this role, you will be responsible for making outbound calls to customers who have stayed at one of our hotels, inviting them to join our award-winning loyalty membership program.
- Utilize our sales methodology to discover customer needs and close sales
As a Customer Relationship Specialist, you will play a crucial role in building relationships with our customers and providing them with an unforgettable experience. You will work closely with our managers to achieve sales targets and provide ongoing training and coaching.
- Adapt your communication style to meet the needs of different customers
- Listen actively and show genuine interest in understanding customer needs
- Be enthusiastic about working in a sales environment with uncapped commissions
We offer a supportive and inclusive work environment, with full support for our paid in-house training program, plus ongoing training and coaching from our experienced managers. Other benefits include:
- Set rosters during business hours, no weekends or late nights + hybrid options
- Weekly pay, including your uncapped commission
- Staff rates at our hotels worldwide, and the opportunity to earn your own Accor Plus membership
We are committed to attracting, recruiting, and promoting diverse talent. If you require any adjustments to be made during the recruitment process, please let us know.
Key Details- Entry level position
- Part-time employment
- Sales and Business Development job function
- Hospitality industry