Business Development and Operational Manager

2 weeks ago


Melbourne, Victoria, Australia VMCH Full time

About the Role

The Business Project Manager will lead transformative projects that shape the future of home care services and enhance client experiences.

This role involves driving data-driven decision-making to optimise operations and improve service delivery across our organisation. As a valued member of our team, you will benefit from excellent salary packaging and work in a dynamic environment that is always moving forward.

Key Responsibilities

  • Provide expert project management to ensure timely and budget-compliant delivery of initiatives.
  • Develop and execute comprehensive project plans, reporting on key performance metrics.
  • Build and maintain relationships with internal and external stakeholders to facilitate project success.
  • Implement the transformation strategy for Home Care services in alignment with leadership objectives.
  • Lead change management and adoption strategies for new workflows and practices.
  • Create data-driven reports to inform operational decisions and improve processes.
  • Oversee the successful rollout of changes within the operational team.

About You

To succeed in this role, you will need a minimum of 5 years' experience in Home Care operational management or business project management within the aged care sector. You will also require a tertiary qualification in Business Management, Business Administration, or a related field.

A proven track record in managing complex operational projects as a delivery lead or project manager is essential. You will also need proficiency in project management software and MS applications, including Visio. In-depth knowledge of Home Care Packages (HCP) and the Commonwealth Home Support Programme (CHSP) is also required.

About Us

Here at VMCH, our services are as diverse as the people we support. As a for-purpose organisation, compassion, respect, and inclusion guide us in everything we do. We strive to support people and families to live their best lives, provide a place to call home, and spaces to learn and grow.



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