Customer Service Liaison Officer
6 days ago
**Job Overview**
We are seeking six part-time Customer Service Representatives to join our PoliceLink team in Tuggerah. This role involves responding to and processing urgent and non-urgent enquiries, providing information and advice, and escalating issues as necessary.
**About Us**
The NSW Police Force is one of the largest police forces in the western world, with over 20,000 employees. Our administrative staff support sworn officers who provide law and order services 24/7 to the diverse community of NSW.
**Key Responsibilities**
- Support customer service delivery by responding to and processing enquiries.
- Provide information and advice to customers.
- Escalate issues as necessary.
**Requirements**
- Be committed to rotational shift work.
- Be prepared to undertake training in all PoliceLink business streams and hold a Certificate III in Customer Contact.
- Provide a full Birth Certificate.
**What We Offer**
- Competitive salary: $45,000 - $65,000 per annum (pro-rata).
- Flexible work options.
- Opportunity to purchase leave.
- Annual leave loading.
- Corporate wellbeing programs.
- Free annual influenza vaccination.
- Salary packaging options.
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