Customer Service Liaison
2 weeks ago
We are seeking six (6) Customer Service Representatives to join our PoliceLink team within the Communications and Security Command. The successful candidates will support customer service delivery by responding to and processing urgent and non-urgent enquiries for customers. This role is part-time, working 35 hours per fortnight (5 hours x 7 shifts per fortnight).
Key Responsibilities
- Respond to and process enquiries from customers
- Provide information and advice to customers
- Evaluate issues and escalate as applicable
Requirements
- Be committed to performing rotational shift work to cover 24 hours per day, 7 days per week
- Be prepared to undertake training in all PoliceLink business streams and Certificate III in Customer Contact
- Provide a full birth certificate
What We Can Offer
- Competitive salary
- Flexible work options
- Opportunity to purchase leave
- Annual leave loading
- Corporate wellbeing programs
- Free annual influenza vaccination
- Salary packaging options
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