Relationship Manager

1 week ago


North Sydney Council, Australia Pepper Full time

About the Role

The Sales team at Pepper is seeking a highly skilled and experienced Relationship Manager to contribute to the growth of the broker and aggregator relationships within the mortgage broker industry. As a key member of the team, you will be responsible for portfolio management and providing support to the Business Development Team.

Key Responsibilities

  • Identify and pursue new business opportunities from existing direct networks and generate sales and revenue for Pepper.
  • Provide exceptional levels of service and communication to both internal and external customers.
  • Offer support to our on-the-road sales team and develop a deep understanding of loan products, lender policies, and loan structuring.
  • Comply with all regulatory requirements and ensure that best practice is enforced and adhered to.

About You

To succeed in this role, you will have:

  • At least one year of experience in sales with a focus on financial services, preferably residential mortgages and commercial lending.
  • Proven exceptional customer service experience and strong organizational skills.
  • The ability to build and nurture client relationships.
  • Excellent communication skills and the ability to handle administrative tasks and deal processing.
  • Results-driven with a demonstrated ability to meet and exceed targets.

Our Benefits

  • A values-based and diverse work environment.
  • A leadership team that supports and inspires you to strive for success.
  • A culture that rewards and recognizes strong performance and potential.
  • Flexible work arrangements.
  • Learning and development opportunities.
  • Free gym membership.
  • 12 weeks of paid parental leave.
  • Purchased leave.
  • Discounted loan rates.
  • Employee referral program.
  • Employee recognition program.
  • Extensive wellness program including free flu shots.


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