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Work Order Coordinator

1 month ago

Mornington, Australia Service Stream Full time
Work Order Coordinator - Advanced Metering

About the Role

Service Stream's Utilities division is seeking a skilled Work Order Coordinator - Advanced Metering to join our team in Melbourne or Hobart offices.

Key Responsibilities

  • Triage work orders to ensure successful site visits by identifying follow-up tasks.
  • Coordinate with customers and building managers to arrange access for meter technicians.
  • Seek technical clarification from field supervisors to identify triage actions.
  • Coordinate technician availability with the work allocation team.
  • Accurately enter data in client systems and Excel sheets.
  • Ensure work performed meets contractual requirements and company standards.
  • Undertake additional duties as requested by Team Leader/Manager.

Requirements

  • Minimum 12 months in a customer service, administrative, or technical support role.
  • Competencies in MS Office suite: Word, Excel, Outlook.
  • Basic technical knowledge of electrical metering work is an advantage.
  • Excellent organisational and administration skills.
  • High-level attention to detail.

About Us

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks. We provide end-to-end engineering and asset management solutions for our blue-chip client base. We value diversity and inclusion, promoting the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups.

Service Stream does not accept unsolicited resume referrals from external Recruitment or Labour Hire Companies.