Work Order Coordinator

4 weeks ago


Mornington, Australia Service Stream Full time

About the Role

Service Stream's Utilities division is seeking a Work Order Coordinator - Advanced Metering to join our team.

Nature of position: Permanent / Full time

Location: Melbourne, VIC or Hobart, TAS (Flexible work arrangements available)

Reporting Line: Team Leader

Key Responsibilities

  • Triage Work Orders by identifying follow-up tasks to ensure a successful site visit.
  • Make phone calls to customers and building managers to arrange access for our meter technicians.
  • Seek technical clarification about a work order from field supervisors to identify the triage action.
  • Coordinate technician availability with the work allocation team.
  • Accurate data entry in client's systems and Excel sheets.
  • Ensure all work performed is in accordance with contractual requirements to company standards and to the satisfaction of the client.
  • Undertake and complete any other duties as requested by Team Leader / Manager.
  • Strong focus on compliance and problem-solving.

Requirements

  • Minimum 12 months in a customer service, administrative or technical support role is essential.
  • Competencies in MS Office suite: Word, Excel, Outlook is essential
  • Basic technical knowledge of electrical metering work is an advantage.
  • Excellent organisational and administration skills.
  • High level attention to detail.

About Us

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. We provide end-to-end engineering and asset management solutions for our blue-chip client base. Committed to fostering a workplace culture that values diversity and inclusion, Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups. As a signatory to the Veterans Employment Commitment, we also value the skills and experience of ex-ADF members and their partners.

How to Apply

Apply now to the Service Stream Recruitment Team via the online application button.


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