Tour Group Operations Coordinator
1 month ago
The Tour Group Administrator will be responsible for the administration of tour groups, managing bookings, planning, and informing locations about arrivals. This role requires a high level of customer service and the ability to work effectively in a team environment.
Key Responsibilities
Register data related to tour groups and file documentation
Maintain close liaison with the Tour Group Manager and management team
Maintain the central repository for registered Tour Leaders
Complete registration forms and ensure compliance
Create and generate corresponding invoices
Track uncollected commissions
Prepare check requisitions for tour groups
Be aware of and adhere to airport security, emergency, and health and safety procedures
Complete activities and actively support and promote initiatives to create and grow sales in the PRC tour group market
Review all commission documents and ensure compliance and accuracy on a daily basis
Maintain all commission payments data, including cash payments and bank transfer payments
Complete all commission reports daily and monthly
Respond to all commission inquiries from both external and internal departments
About Us
Lotte Duty Free is a global retailer with a passion for showcasing exclusive luxury beauty, fragrance, and cosmetic brands. Our stores provide an exclusive shopping experience that cannot be found anywhere else. We are committed to our team and offer a supportive culture with opportunities for development.
What We Can Offer You
In addition to an attractive salary, you will have access to our personalized employee benefits program and amazing pop-up product sales not found in any other industry. We offer a professional but casual working environment and believe in rewarding team members for individual and team success.
-
Senior Groups and Tours Coordinator
1 month ago
Melbourne, Victoria, Australia Stamford Hotels & Resorts Full timeStamford Plaza Melbourne is a five-star luxury hotel located in the heart of Melbourne's shopping and theatre district. We are seeking a highly motivated and organized Groups and Tours Coordinator to promote and sell our hotel's accommodation, services, and facilities to corporate accounts, travel agents, and tour operators.Key Responsibilities:Develop and...
-
Tour Group Administrator
6 months ago
Melbourne Airport, Australia Lotte Duty Free Full timeABOUT THE ROLE The Tour Group Administrator will be Responsible for the administration of the Tour groups, managing them, booking, planning and informing locations a about their arrival and ensuring that the store provides the highest level of customer service possible. THIS ROLE WILL SEE YOU: Register data related to the tour groups and file...
-
Groups and Tours Coordinator
1 month ago
Melbourne, Australia Stamford Hotels & Resorts Full timeStamford Plaza Melbourne is a five star luxury hotel located at the 'Paris end' of Little Collins Street in the heart of the shopping & theatre district and we are now seeking an enthusiastic and driven Groups and Tours Coordinator to join our team. A little bit about the role: Reporting directly to the Reservations Manager this position sees you...
-
Groups and Tours Coordinator
3 months ago
Melbourne, Australia Stamford Hotels & Resorts Full time**Job No**: STAM2024240730 **Location**: Melbourne, Victoria Stamford Plaza Melbourne is a five star luxury hotel located at the 'Paris end' of Little Collins Street in the heart of the shopping & theatre district and we are now seeking an enthusiastic and driven Groups and Tours Coordinator to join our team. **A little bit about the role**: Reporting...
-
Tour Group Team Member
4 weeks ago
Melbourne Airport, Australia Lotte Duty Free Full timeAbout the Tour Group Administrator Role The Tour Group Administrator is responsible for the administration of tour groups, ensuring seamless execution and exceptional customer experience. Key tasks include registering data related to tour groups, maintaining close liaison with the Tour Group Manager and management team, and ensuring compliance with airport...
-
Groups and Tours Coordinator
3 months ago
Melbourne, Australia Stamford Hotels and Resorts Full timeStamford Plaza Melbourne is a five star luxury hotel located at the 'Paris end' of Little Collins Street in the heart of the shopping & theatre district and we are now seeking an enthusiastic and driven Groups and Tours Coordinator to join our team. A little bit about the role: Reporting directly to the Reservations Manager this position sees you promoting...
-
Tour Group Sales Consultant
2 weeks ago
Melbourne Airport, Australia Lotte Duty Free Full timeRole OverviewLotte Duty Free is seeking a skilled Tour Group Sales Consultant to join our team at Melbourne Airport.About the RoleThis is an exciting opportunity to work in a fast-paced environment, providing exceptional customer service and driving sales growth for our PRC (People's Republic of China) Tour Group market. As a Tour Group Sales Consultant, you...
-
Tour Group Specialists
6 months ago
Melbourne Airport, Australia Lotte Duty Free Full timeBOUT THE ROLE We are happy to announce the establishing of the Duty-Free stores at Melbourne Airport last June with multiple roles available and a variety of shifts! In this opportunity, we are looking Tour Group Specialists to create and manage sales and gross profit growth by providing excellent customer service, maximizing profits within the Lotte Duty...
-
Tour Group Sales Specialist
4 weeks ago
Melbourne Airport, Australia Lotte Duty Free Full timeAbout the RoleWe are seeking a highly skilled Tour Group Sales Specialist to join our team at Lotte Duty Free. As a key member of our sales team, you will be responsible for creating and managing sales and gross profit growth by providing exceptional customer service and maximizing profits within our business.Key ResponsibilitiesDevelop and implement sales...
-
Tour Group Specialist
1 month ago
Melbourne Airport, Australia Frontline Retail Melbourne Full timeAbout the Role:Coordinate sales tours with Chinese travellers to provide a seamless shopping experience.Identify shopping needs to offer suitable products and services.Work closely with the retail team to ensure a smooth sales process.Build relationships with retail leaders to drive sales growth.Communicate effectively with Mandarin and Cantonese-speaking...
-
Tour Group Specialist
3 weeks ago
Melbourne Airport, Australia Lotte Duty Free Full timeAbout the RoleWe are seeking a highly skilled Tour Group Specialist to create and manage sales and gross profit growth by providing exceptional customer service and maximizing profits within the Lotte Duty Free business.This role will engage with all customers, with a primary focus on Tour Groups, to ensure a seamless shopping experience.Complete tasks and...
-
Sales and Tour Group Specialist
1 month ago
Melbourne, Victoria, Australia AtlamGroup Full timeAbout the Role: As a Sales and Tour Group Specialist at AtlamGroup, you will be responsible for coordinating sales tours with Chinese travellers and identifying their shopping needs to provide suitable products. You will work with the retail team to provide a smooth sales process and build relationships with retail leaders. Your excellent communication...
-
Tour Group Sales Specialist
1 week ago
Melbourne Airport, Australia Frontline Retail Melbourne Full timeAbout the Role:Coordinate sales tours with Chinese travellersIdentify shopping needs to provide suitable productsWork with the retail team in providing a smooth sales processBuild relationships with retail leadersProvide product ranges dependent on travelers needsCommunicate effectively with Mandarin & Cantonese speaking customersAbout You:Bi-lingual is a...
-
Travel Consultant
1 week ago
Melbourne, Victoria, Australia AA Appointments Full timeCompany OverviewAA Appointments is a highly regarded industry travel leader known for its enthusiastic and dynamic team.The RoleAs a Travel Consultant in our Group Tours division, you will be responsible for preparing seamless travel arrangements for special interest group tours. This includes booking flights, hotels, cruises, and car hire to domestic and...
-
Sales Tour Coordinator
4 weeks ago
Melbourne, Victoria, Australia AtlamGroup Full time**About AtlamGroup:**We are seeking a skilled Bi-Lingual Sales Representative to join our team at Tour Group Specialists.Key Responsibilities:Coordinate sales tours with Chinese travellersIdentify shopping needs to provide suitable productsWork with the retail team in providing a smooth sales processBuild relationships with retail leadersCommunicate...
-
Tour Group Sales Executive
1 week ago
Melbourne, Victoria, Australia The Travel Coorporation Full timeAbout the RoleWe are seeking a skilled Tour Group Sales Executive to join our team in Melbourne, Australia.This exciting opportunity aims to maximize sales potential by fostering strong relationships with existing customers, increasing brand awareness, and identifying new prospects.Key Responsibilities:Collaborate with global sales teams to identify, book,...
-
Touring Pilots
3 months ago
Moorabbin Airport, Australia Kirkhope Aviation Full timeKirkhope Aviation is always on the lookout for new Touring Pilots to join the team. If you have the following qualifications and experience we’d love to hear from you: - Australian Commercial Pilot Licence (Aeroplanes) - Instrument Rating (Aeroplanes) and MEA Class Rating - 1500 hours total flight time on aeroplanes - 150 hours planned under the IFR - 100...
-
Tours and Outreach Booking Coordinator
5 months ago
Melbourne City Centre, Australia Parliament of Victoria Full timeTours and Outreach Booking CoordinatorDepartment of the Legislative Assembly About the role As Tours and Outreach Booking Coordinator you play a key role in the successful operations of the Tours and Customer Service Unit. In this role, you will be responsible for coordinating and booking various tours and outreach programs, overseeing scheduling, and...
-
Tours and Outreach Booking Coordinator
5 months ago
Melbourne, Australia Parliament of Victoria Full timeLocation: Melbourne | CBD Job type: Full time Organisation: Parliament of Victoria **Salary**: $84,166 - $90,558 Occupation: Hospitality and Tourism Reference: VG/050224 At the Department of the Legislative Assembly, our employees are the key to our success. Together we deliver innovative, professional and apolitical services to support our elected...
-
Tour Driver
6 months ago
Melbourne, Australia Southern Caribou Full timeWe are looking for energetic and entertaining personalities to join our team of driver-guides in presenting small private group sightseeing tours from Melbourne. If you have customer service skills and a flair for entertaining and engaging with people from diverse backgrounds you might be the person we're looking for! The job involves long days with the...