Tours and Outreach Booking Coordinator

3 months ago

Melbourne City Centre, Australia Parliament of Victoria Full time

Tours and Outreach Booking CoordinatorDepartment of the Legislative Assembly
About the role
As Tours and Outreach Booking Coordinator you play a key role in the successful operations of the Tours and Customer Service Unit. In this role, you will be responsible for coordinating and booking various tours and outreach programs, overseeing scheduling, and providing detailed reports using geographic and demographic statistics to support the development of strategic initiatives and feed into departmental reports.
You will also work closely with the team to provide outstanding customer service to the many visitors to Parliament House and oversee the internal mail service.
If you have excellent organisational and communication skills, a passion for community engagement, and enjoy working in a dynamic environment, we encourage you to apply.
About you
We are looking for someone who is tech savvy and particularly proficient in using booking platforms and visitor registration systems. Experience using business intelligence or analytics software would also be highly regarded. You enjoy being a part of a quick paced and high functioning team and have great verbal communication skills.
Why join us?
Your health and wellbeing are integral to your success. We have a range of benefits to ensure your physical and mental health are supported, including an annual health and wellbeing calendar with initiatives including flu vaccinations, skin and health checks and optical and eyewear subsidies, as well as discounted health insurance and discounted memberships at over 240 gyms, pools and fitness facilities across Victoria.
Your professional development is important to us, that's why we have a dedicated learning and development framework, along with leadership development programs and targeted in-house training.
When you excel at your work and initiate innovative solutions or go above and beyond to demonstrate our values, you will be recognised for your efforts through our reward and recognition program.
For more information about a career with us, visit our website.
How to apply
The process from here
Accessibility
COVID-19 compliance

  • Tours and Outreach Booking Coordinator

    3 months ago

    Melbourne, Australia Parliament of Victoria Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Parliament of Victoria **Salary**: $84,166 - $90,558 Occupation: Hospitality and Tourism Reference: VG/050224 At the Department of the Legislative Assembly, our employees are the key to our success. Together we deliver innovative, professional and apolitical services to support our elected...

  • Tours and Outreach Officer

    5 months ago

    Melbourne City Centre, Australia Parliament of Victoria Full time

    Tours & Outreach OfficerTours and Customer Service UnitDepartment of the Legislative Assembly About the roleThe Tours and Customer Service unit sits within the Department of the Legislative Assembly and provides community engagement programs, particularly tours and outreach programs for school students. When Parliament is sitting, the unit provides support...

  • Tours & Outreach Officer

    3 months ago

    Melbourne City Centre, Australia Parliament of Victoria Full time

    Tours & Outreach OfficerTours and Customer Service unitDepartment of the Legislative Assembly About the roleThe Tours and Customer Service unit sits within the Department of the Legislative Assembly and provides community engagement programs, particularly tours and outreach programs for school students. When Parliament is sitting, the unit provides support...

  • Tours & Outreach Officer

    3 months ago

    Melbourne City Centre, Australia Parliament of Victoria Full time

    Tours and Customer Service unit Department of the Legislative Assembly At the Department of the Legislative Assembly, our employees are the key to our success. Together we deliver innovative, professional and apolitical services to support our elected representatives and the democratic process. About the role The Tours and Customer Service unit sits within...

  • Tours & Outreach Officer (Pov3.1)

    3 months ago

    Melbourne, Australia Parliament of Victoria Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Parliament of Victoria **Salary**: $73,842 - $81,753 Occupation: Hospitality and Tourism Reference: VG/000389C12 At the Parliament, our employees are the key to our success. Together we deliver innovative, professional and apolitical services to support our elected representatives and the...

  • Melbourne Photography Tour Guide

    3 weeks ago

    Melbourne, Australia Aperture Tours Full time

    Aperture Tours, an international photography tour company, is seeking skilled photographers to lead photo tours of Melbourne. **Position Details** We host private small group tours in cities across the world. Our clients are varied in skill from complete amateurs who just opened the box to their camera, up to semi-professionals who are usually looking for...

  • Tours and Outreach Officer

    4 months ago

    Melbourne, Australia Parliament of Victoria Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Parliament of Victoria **Salary**: $73,842 - $81,753 Occupation: Hospitality and Tourism Reference: VG/00113623 At the Parliament, our employees are the key to our success. Together we deliver innovative, professional and apolitical services to support our elected representatives and the...

  • Tours & Outreach Officer (Pov3.1)

    3 months ago

    Melbourne, Australia Parliament of Victoria Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Parliament of Victoria **Salary**: $74,580 - $82,571 Occupation: Hospitality and Tourism Reference: VG/00000389C At the Parliament, our employees are the key to our success. Together we deliver innovative, professional and apolitical services to support our elected representatives and the...

  • Booking Manager

    1 month ago

    Melbourne, Australia Castiglione Arts and Culture Full time

    **Company Overview** Established in 2015, Castiglione Arts and Culture (CA&C) showcases top musicians to Australian audiences, embodying artistic exploration and delivering unforgettable live experiences. Our team comprises dynamic entrepreneurs, seasoned artistic curators, designers, and musicians with over a decade of experience. Starting with a passion...

  • Bus Driver for Wine Tours in Yarra Valley and

    3 months ago

    Melbourne, Australia Red Carpet Wine Tours Full time

    We are looking for a casual employee to drive for us when we have multiple wine tour bookings. This would predominantly be on a Saturday and mainly driving around the Yarra Valley and sometimes Mornington, to 3 to 5 different wineries with paying customers. Depending on the day's itinerary, some of the wineries offer the driver a free lunch and coffee or...

  • Tour Group Coordinator

    2 days ago

    Melbourne Airport, Australia Lotte Duty Free Full time

    About the RoleThe Tour Group Administrator will be responsible for the administration of tour groups, managing bookings, planning, and informing locations about arrivals. This role requires a high level of customer service and attention to detail.Key ResponsibilitiesRegister data related to tour groups and maintain accurate documentationMaintain close...

  • Groups and Tours Coordinator

    4 weeks ago

    Melbourne, Australia Stamford Hotels and Resorts Full time

    Stamford Plaza Melbourne is a five star luxury hotel located at the 'Paris end' of Little Collins Street in the heart of the shopping & theatre district and we are now seeking an enthusiastic and driven Groups and Tours Coordinator to join our team. A little bit about the role: Reporting directly to the Reservations Manager this position sees you promoting...

  • Learning Facilitator

    3 months ago

    Melbourne City Centre, Australia Museums Victoria Full time

    Australia's largest public museum organisation is seeking a Learning Facilitator—Outreach to facilitate learning programs and workshops for audiences unable to attend a Museums Victoria venue in regional Victoria and Greater Metropolitan Melbourne as part of the Museums Victoria Outreach Program. **ABOUT MUSEUMS VICTORIA**: Museums Victoria cares for the...

  • Groups and Tours Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Stamford Hotels and Resorts Full time

    About the RoleStamford Hotels and Resorts is seeking a highly motivated and organized Groups and Tours Coordinator to join our team at our five-star luxury hotel in Melbourne.This is an exciting opportunity to promote and sell our hotel's accommodation, services, and facilities to corporate accounts, travel agents, and tour operators.Key...

  • Tour Group Operations Coordinator

    5 days ago

    Melbourne Airport, Australia Lotte Duty Free Full time

    About the RoleThe Tour Group Administrator will be responsible for the administration of tour groups, managing bookings, planning, and informing locations about arrivals. This role requires a high level of customer service and attention to detail.Key ResponsibilitiesRegister tour group data and maintain accurate documentationMaintain close liaison with the...

  • Tour Group Operations Coordinator

    2 weeks ago

    Melbourne Airport, Australia Lotte Duty Free Full time

    About the RoleThe Tour Group Administrator will be responsible for the administration of tour groups, managing them, booking, planning, and informing locations about their arrival and ensuring that the store provides the highest level of customer service possible.Key ResponsibilitiesRegister data related to the tour groups and file documentationMaintain...

  • Tour Group Operations Coordinator

    1 week ago

    Melbourne Airport, Australia Lotte Duty Free Full time

    About the RoleThe Tour Group Administrator will be responsible for the administration of tour groups, managing bookings, planning, and informing locations about arrivals. This role requires a high level of customer service and attention to detail.Key ResponsibilitiesRegister tour group data and maintain accurate documentationMaintain close liaison with the...

  • Outreach Services Coordinator

    6 days ago

    City of West Torrens, Australia Entree Recruitment Full time

    About the RoleWe are seeking a highly skilled and motivated Outreach Services Coordinator to join our team at the Rural Doctors Workforce Agency (RDWA). As a key member of our Outreach Programs team, you will play a critical role in establishing successful working relationships with local stakeholders, working collaboratively with providers, local host...

  • Health Outreach Coordinator

    3 months ago

    Melbourne, Australia Youth Projects Full time

    **A bit about the role** The Health Outreach Coordinator is responsible for managing our street-based health outreach program operating Wednesday - Sunday nights in Melbourne’s CBD and our primary health service on Saturdays. As part of the role the coordinator will be participating in the outreach roster to provide on-the-job training, clinical...

  • Bookings and Operations Coordinator

    3 months ago

    Melbourne, Australia SEA LIFE Full time

    Introduction: **Bookings & Operations Co-ordinator** SEA LIFE Melbourne Aquarium, King St & Flinders St Melbourne, VIC, 3000 Australia Are you passionate about guest excellence? Do you have great attention to detail skills? We currently have a fantastic opportunity for a Bookings & Operations Co-ordinator to join the team at SEA LIFE Melbourne Aquarium...