Front Desk Ambassador

1 week ago


Sydney, New South Wales, Australia Hyatt Corporation Full time

About the Role:

The Front Desk Ambassador is a critical member of our team, responsible for delivering exceptional customer service to both internal and external guests.

Key Responsibilities:

  • Welcome and farewell guests in a courteous and professional manner
  • Provide assistance with inquiries and transportation as required
  • Ensure the porte-cochère is kept clear and clean at all times
  • Conduct duties in a courteous, safe, and efficient manner, in accordance with hotel policies and procedures

About Us:

At Hyatt Regency Sydney, we are committed to providing an exceptional experience for our guests. As one of Australia's largest hotels, we offer 878 guest rooms, multiple dining experiences, and over 3,700 square meters of meeting and event space.

Benefits:

  • Generous discounted accommodation worldwide within Hyatt
  • Discounted accommodation for associates, friends, and family
  • Rewards and recognition programs
  • Learning and development opportunities
  • Fully laundered uniform
  • Discounted city parking
  • Opportunity to join an international group with endless career opportunities

Requirements:

To be successful in this role, you will possess:

  • A strong ability to deliver exceptional customer service
  • An extensive knowledge of hotel services, facilities, and local attractions
  • Excellent communication and interpersonal skills
  • A high level of energy and enthusiasm for delivering a warm and welcoming experience

Salary: AU$70,000 - AU$80,000 per annum (dependent on experience)


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