Front Desk Representative
2 weeks ago
At Marriott International, we're looking for a skilled Front Desk Representative to join our team. As a key ambassador of our brand, you'll be responsible for delivering exceptional customer experiences to our guests.
About the Role:
- Provide warm and welcoming service to guests, ensuring a seamless check-in and check-out process.
- Handle general enquiries and respond to guest concerns in a professional and courteous manner.
- Collaborate with the front office team to resolve issues and exceed guest expectations.
- Assist with room assignments, key distribution, and other front desk duties.
About You:
- Previous experience in a similar role or a background in hospitality.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and adapt to changing situations.
- Knowledge of hotel operations and systems, such as OPERA.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and development within Marriott International.
- A dynamic and supportive work environment.
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