Front Desk Representative

2 weeks ago


Sydney, New South Wales, Australia Marriott International Full time

At Marriott International, we're looking for a skilled Front Desk Representative to join our team. As a key ambassador of our brand, you'll be responsible for delivering exceptional customer experiences to our guests.

About the Role:

  1. Provide warm and welcoming service to guests, ensuring a seamless check-in and check-out process.
  2. Handle general enquiries and respond to guest concerns in a professional and courteous manner.
  3. Collaborate with the front office team to resolve issues and exceed guest expectations.
  4. Assist with room assignments, key distribution, and other front desk duties.

About You:

  • Previous experience in a similar role or a background in hospitality.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing situations.
  • Knowledge of hotel operations and systems, such as OPERA.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development within Marriott International.
  • A dynamic and supportive work environment.


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