IT Business Support Specialist
2 days ago
About the Role:
We are seeking a highly motivated and detail-oriented IT Business Support Specialist to join our Umbrella Functional Consulting & Support Team. As an IT Business Support Specialist, you will be responsible for providing exceptional support to our internal users and IT Support Manager.
Key Responsibilities:
- Provide high-level support to the IT Support Manager and internal users
- Troubleshoot IT software and hardware issues
- Coordinate with the IT Service Desk to resolve IT-related issues
- Generate monthly sales reports
- Maintain the data integrity of our CRM and ERP systems
- Assist with the uploading of supplier pricelists into Microsoft Dynamics
- IT setup for new staff members
- Manage the offices' Printers
- Maintenance of IT inventory to ensure our IT needs are met and organizing the ordering of any additional inventory required
Requirements:
- Strong background in Information Technology
- Experience with Microsoft Dynamics CRM and ERP systems viewed favorably
- Excellent communication and problem-solving skills
- Ability to build rapport quickly
- System savvy, including intermediate Word/Excel skills
What We Offer:
- A fantastic opportunity to join a market-leading Australian-owned business
- Free parking onsite
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