Hotel Ambassador

3 weeks ago


Gold Coast, Queensland, Australia Grupo Mantra Full time

Peppers Soul is an iconic beachfront hotel that embodies the essence of luxury accommodation. Our 77-storey tower offers prestigious services, from valet parking to breathtaking beachfront views and the esteemed HYDE Paradiso restaurant. Every aspect of this landmark hotel represents the epitome of luxury.

As our ideal candidate for the Concierge role, you will:

Main Responsibilities:

  1. Be the first point of contact for guests arriving at the property, creating a genuine and welcoming first impression.
  2. Provide continuing exceptional customer service to all guests throughout their stay.
  3. Assist with valeting guest cars, storing luggage, and carrying bags to rooms.
  4. Offer helpful and accurate local knowledge to guests in an informative manner.

Requirements:

  • Exceptional communicative and interpersonal skills.
  • A person with a wide array of local knowledge or the ability to learn and expand current knowledge in a timely manner.
  • Someone with an open driver's license.
  • Outstanding customer service skills and a personable, energetic demeanor.

We're looking for someone who embodies the spirit of luxury service, with a passion for delivering exceptional experiences to our guests.



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