Luxury Front Desk Ambassador

7 days ago


Gold Coast, Queensland, Australia Grupo Mantra Full time

Peppers Soul, a 77-storey beachfront hotel in Surfers Paradise, offers luxurious accommodation and exceptional services. As a Casual Concierge with Accor, you'll create memorable guest experiences and build your career.

As our next Concierge, you will:

Main Responsibilities:

  • Provide the first point of contact for guests arriving at the property.
  • Create a genuine and welcoming first impression.
  • Offer continuing exceptional customer service to all guests throughout their stay.
  • Assist with valeting guest cars.
  • Store luggage and carry bags to rooms.
  • Offer helpful and accurate local knowledge to guests in an informative manner.

About Us:

We're seeking a person with exceptional communicative and interpersonal skills, a wide array of local knowledge or the ability to learn and expand current knowledge in a timely manner, and an open driver's license. If you have outstanding customer service skills and a personable, energetic demeanour, we encourage you to apply.

Estimated Salary:$65,000 - $85,000 per annum based on location and experience. The salary may vary depending on individual circumstances.



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