Help Desk Representative Opportunity

4 days ago


Melbourne, Victoria, Australia beBeeCustomerSupport Full time $60,000 - $80,000

Help Desk Representative Opportunity

">

Our mission is to simplify work and enhance business operations.

We are seeking a helpful professional to assist clients with troubleshooting, enquiries, and software issues. This role involves delivering outstanding customer service in a fast-paced environment, identifying solutions to complex problems, and providing technical support via phone and email.

No prior IT experience is necessary - we will provide training. Opportunities for additional learning and development are available for the successful candidate.

Key Responsibilities:

  • Deliver exceptional customer service
  • Troubleshoot general IT issues or learn technical skills quickly
  • Multitask and prioritize tasks effectively
  • Communicate clearly over the phone and in writing
  • Demonstrate a strong work ethic and reliability

Requirements:

  • A proven track record in delivering customer service
  • An ability to learn technical skills quickly
  • Effective time management skills
  • Excellent written and verbal communication skills
  • A reliable and strong work ethic

What We Offer:

  • A supportive work environment
  • Ongoing professional development opportunities


  • Melbourne, Victoria, Australia beBeeCustomerSupport Full time $74,860 - $85,374

    Job Title: Help Desk RepresentativeThis is a full-time role working 37.5 hours per week, with Saturdays and Wednesdays off.Our Culture and Values:We believe in open protocols, sharing technology, and fostering good relationships.We're leaders in our industry, building or improving standards and technology to further our goals.We're curious and seek deep...

  • Help Desk Specialist

    16 hours ago


    Melbourne, Victoria, Australia beBeeCareer Full time $60,000 - $85,000

    Customer Service Representative Opportunity">At our company, we strive to deliver exceptional services to our clients. As a customer service representative, your primary responsibility will be to serve as the first point of contact for our clients.Your tasks will include:Troubleshooting and resolving client inquiriesConducting installation and training...

  • IT Help Desk Support

    24 hours ago


    Melbourne, Victoria, Australia Central Cleaning Supplies (Aust) Pty Ltd Full time $60,000 - $80,000 per year

    IT Help Desk SupportAre you passionate about technology and looking to take the next step in your IT career? At Central Cleaning Supplies (CCS), we're expanding our IT team and seeking a proactive and solutions-focused Help Desk Support professional to join us.As one of Australia's largest distributors of cleaning materials, chemicals, hygiene solutions,...


  • Melbourne, Victoria, Australia beBeeCustomer Full time $90,000 - $110,000

    Job OpportunityWe are seeking a skilled professional to fill the role of Service Desk Analyst and provide high-quality support services.Deliver exceptional customer service by accurately logging, triaging, tracking, and resolving incidents, service requests, and problems via phone, email, and walk-ups.Respond to, research, analyze, and resolve customer...


  • Melbourne, Victoria, Australia Buscojobs Full time

    Initial2.5 month contract engagementGeelong officesImmediate StartAbout the company :Green Light is one of Australia's most successful and fastest-growing IT services businesses.We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia, and Europe.About the...


  • Melbourne, Victoria, Australia beBeeCustomerSupport Full time $40,000 - $60,000

    Easy Employer is a premier all-in-one rostering and payroll platform serving Australia and New Zealand. Our friendly, fun, and inclusive work environment values compassion, inclusion, and trust.We simplify work and enhance business operations with our dedicated Australian team. Headquartered in Australia, we serve clients nationwide and in New Zealand,...

  • Help Desk Support

    20 hours ago


    Melbourne, Victoria, Australia Talent International Full time $60,000 - $80,000 per year

    Hybrid working Melbourne CBD location Australian Citizen required Job Description: We're seeking a motivated and customer-focused Help Desk Support professional to work with our client. In this role you'll be the first point of contact for internal users requiring technical assistance. You'll log, triage, and resolve support tickets, escalating more...


  • Melbourne, Victoria, Australia beBeeSupport Full time $50,000 - $80,000

    Service Desk Analyst JobWe are seeking a highly skilled and motivated Service Desk Analyst to join our team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and support.The successful candidate will be responsible for providing day-to-day 1st level IT Service Desk support to users via phone and IT...


  • Melbourne, Victoria, Australia beBeeSupport Full time $74,860 - $85,374

    Customer Support Representative OpportunityWe are seeking a highly skilled Customer Support Representative to provide exceptional customer service via various communication channels.Main Responsibilities:Respond to customer inquiries in a timely and professional manner.Analyze and resolve technical issues, escalating complex cases when necessary.Maintain...


  • Melbourne, Victoria, Australia beBeeEngineer Full time $90,000 - $120,000

    Are you looking for a challenging role that combines technical expertise with excellent customer service skills? We have an exciting opportunity for an IT Services Desk Engineer to join our team.This is a hybrid role that requires flexibility to work from home on certain days and provides the opportunity to support our customers across a wide variety of...