Customer Experience Ambassador
1 month ago
We are seeking a skilled Guest Service Agent to join our team at Sofitel Adelaide. As a Customer Experience Ambassador, you will play a key role in delivering exceptional service to our guests and creating memorable experiences.
About the RoleThis is an exciting opportunity to work in a dynamic and supportive environment where you can develop your skills and knowledge. You will be responsible for welcoming guests, handling inquiries, and resolving issues in a professional and courteous manner.
Key Responsibilities- Provide personalized service to guests, anticipating their needs and exceeding their expectations.
- Handle guest inquiries and resolve issues efficiently and effectively.
- Work collaboratively with colleagues to maintain a positive and inclusive team culture.
To be successful in this role, you will need:
- A service-focused personality and excellent communication skills.
- Prior experience working in a similar role, preferably in the hospitality industry.
- A full South Australian driver's license and confidence behind the wheel.
- Fluency in English, both written and verbal, with additional languages an asset.
- Full Australian working rights, no restrictions on hours, and flexibility to work any day of the week.
In return for your hard work and dedication, we offer a range of benefits, including:
- A competitive salary, estimated to be around $55,000 - $65,000 per annum.
- A comprehensive training program to help you develop your skills and knowledge.
- A supportive and inclusive team culture.
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Customer Experience Ambassador
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Customer Experience Ambassador
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Luxury Guest Experience Ambassador
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