Customer Service Ambassador

1 day ago


Adelaide, South Australia ECH INC Full time
About ECH INC

At ECH INC, we pride ourselves on delivering exceptional customer service and fostering a positive impact on people's lives. Our team is dedicated to providing high-quality care and support to our clients.

We believe that our employees are the driving force behind our success, and we strive to create an environment where everyone has the opportunity to grow, learn, and advance their career.

Job Description

This role involves managing inbound and outbound customer calls while ensuring the effective scheduling of home care, clinical, and allied health services. You will be responsible for providing high-quality, empathetic customer service, managing inbound queries, and scheduling services.

The ideal candidate will have excellent organisational, problem-solving, and communication skills, with the ability to effectively communicate with diverse stakeholders. You will thrive in a dynamic environment, consistently delivering high-quality outcomes that exceed expectations.

Required Skills and Qualifications
  • Previous experience within a customer service environment
  • Excellent verbal and written communication
  • Sound experience with MS suite packages
  • National Police check
  • Driver's licence
Benefits

As a Customer Service Ambassador at ECH INC, you will enjoy a competitive salary package, including up to $73,245 per year. You will also benefit from working with a supportive and agile team that values employee growth and development. Plus, as part of a not-for-profit organisation, you can take advantage of salary packaging benefits.

About You

We are looking for a highly motivated individual who is passionate about delivering exceptional customer service. If you are a team player with excellent communication skills and a commitment to quality, we want to hear from you



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