Injury Management Specialist

1 week ago


Melbourne, Victoria, Australia Safety People Full time
About the Role

Safety People is seeking a highly skilled Injury Management Advisor to join our team for a 6-month temporary period, with a strong potential for permanency. This role will play a crucial part in supporting our team with effective injury management and claims handling.

Key Responsibilities
  • Lead and Manage Injury Claims: Focus on return-to-work and ensure timely and effective resolution of a portfolio of injury claims.
  • Provide Comprehensive Claims Management: Foster a collaborative and supportive work environment, promoting a culture of excellence in injury management.
  • Implement Continuous Improvement Initiatives: Optimize processes and achieve best practice outcomes in injury management, driving continuous improvement and innovation.
  • Specialize in Victorian WorkCover Claims: Develop expertise in Victorian WorkCover claims and injury management, staying up-to-date with the latest regulations and best practices.
  • Address a Variety of Claims: Manage a range of claims, including occupational violence, mental health/psychosocial issues, slips, trips, falls, and manual handling, ensuring effective resolution and return-to-work outcomes.
  • Focus on Delivering Impactful Outcomes: Prioritize high-cost claims (including SCEs) and ensure new claims are managed effectively from the beginning, driving positive outcomes and minimizing downtime.
Requirements
  • Strong Expertise in Victorian WorkCover Claims: Possess extensive knowledge and experience in Victorian WorkCover claims and injury management.
  • Preferred Experience in the Healthcare and Social Assistance Sector: Ideal candidates will have experience in the Healthcare and Social Assistance sector or insurer claim management, with a strong understanding of the industry.
  • Proven Ability to Handle Complex Cases: Demonstrate a proven track record of handling complex cases and achieving positive results, with a strong focus on customer satisfaction and outcomes.


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