Injury Management Specialist
1 day ago
We are seeking a highly skilled Injury Management Advisor to join our team at Gallagher. As an Injury Management Advisor, you will play a critical role in providing expert advice and assistance to claims staff to promote effective injury management for injured workers.
Key Responsibilities- Implementing personal injury expertise in the review of complex medical requests arising from Workers' Compensation claims
- Collaborating with Case Managers and Treating Health Providers to review and make recommendations for treatment plans for injured workers based on medical advice and evidence
- Liaising with Medical Advisors relating to specialised and niched requests for surgery and treatment to ensure Worksafe and industry guidelines are being adhered to as part of treatment requests
- Advising employers, employer consultants and other stakeholders with updates regarding injury management strategies
- Providing quality customer service to injured workers, employers, employer consultants & other stakeholders
- Ensuring timely, educated and informed medical claims management decisions are made, with an objective to improve outcomes for all parties involved
- Tertiary qualifications within the Allied Health or the Personal Injury industry and/or Work experience within the personal injury management or Workers Compensation industry
- Expertise in implementing relevant legislation as part of decision making within the insurance industry
- Attention to detail and critical thinking skills, and an aptitude for working in a fast-paced environment
- A passion for coaching and mentoring
- Excellent customer service, communication and interpersonal skills
At Gallagher, we are committed to providing a collaborative and supportive work environment that allows our employees to grow and succeed. We offer attractive remuneration packaging, flexible work arrangements, and opportunities for ongoing education and development.
We also prioritize our employees' wellbeing through our peer support program, corporate health insurance discounts, and wellness programs. If you are a motivated and experienced professional looking to make a meaningful contribution to our team, we encourage you to apply for this exciting opportunity.
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