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Injury Management Specialist
2 months ago
About the Role:
The primary purpose of this position is to design, deliver, and advise on effective injury management strategies to promote early recovery and durable return to work for injured workers.
Key Responsibilities:
- Collaborate with claims operations and treatment providers to develop strategies for reducing human and financial costs through structured injury management practices, ensuring adherence to relevant legislative requirements.
- Establish and maintain provider management strategies and relationships to enable support to the business and make recommendations regarding contractual arrangements for optimal cost and service.
- Develop project plans and initiatives to improve scheme liability management, productivity, and injury management competencies, and provide regular activity/progress reporting.
- Implement injury management strategies within the team and business units to ensure continuous improvement of return to health and work outcomes in compliance with legislative and regulatory requirements.
- Design and facilitate training sessions to embed strategies, processes, and ongoing education on up-to-date injury management legislation, processes, procedures, and guidelines.
- Provide expert advice and guidance to support team members with managing work-related injuries and conditions.
- Build capability by coaching and mentoring teams on injury management methodology to reduce the duration/cost of claims through weekly case conferencing with aligned Case Managers and assist Return to Work Specialists and Team Managers.
About You:
- Extensive case management and injury management experience within a personal injury scheme environment, with Victorian Worker's Compensation Scheme experience highly regarded.
- Tertiary qualifications in a relevant discipline and/or industry accreditations.
- Preferably experience and knowledge in decision-making surrounding medical and like requests under the Victorian Worker's Compensation Scheme.
- An ability to build rapport with varying stakeholders, including allied health professionals, workers, employers, and internal team members.
- An aptitude for coaching and developing others.
- Excellent communication and time management skills, with the ability to thrive in a fast-paced, changing environment.
- Experience in interpreting legislation, policy, and data.
About Allianz Australia:
Allianz Australia is one of the most trusted insurance and asset management companies in the world. We care for our employees, their ambitions, dreams, and challenges, making us a unique employer. Together, we can build an environment where everyone feels empowered and has the confidence to explore, grow, and shape a better future for our customers and the world around us.
We believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation.
