Head of Customer Engagement

Job SummaryAs a Customer Engagement Associate at the Customer Engagement Centre, you will be the first point of contact for our national business. You will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your...

Join our Customer Engagement Centre as a Customer Engagement Associate and be the first point of contact for our national business. You will support internal stakeholders across all business units and assist with the customer journey in line with Metricon Homes' mission and values.As a key member of our team, you will report to the Senior Customer Engagement...

Job Summary:We are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team. As the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key Responsibilities:•...

Job DescriptionAs the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key ResponsibilitiesReporting to the Customer Engagement Centre Team Leader, you will:Demonstrate a superior customer service capability...

Customer Engagement CentreAs a key member of our Customer Engagement Centre team, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to provide personalized support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide exceptional customer service through various...

About the RoleThis role is a key position within our Customer Engagement Centre, supporting internal stakeholders across all business units and assisting with the customer journey. Reporting to the Senior Customer Engagement Associate, you will be responsible for:Providing superior customer service capabilities, prioritizing the customer experience at all...

Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...

Key ResponsibilitiesAs the primary point of contact for customers, you will provide exceptional service and support to internal stakeholders across all business units. Your primary goal is to assist customers throughout their journey, ensuring a seamless and satisfactory experience.Customer Service Expertise: Demonstrate a superior customer service...

Executive Role at Adairs:We are seeking an experienced Head of Customer Engagement and Loyalty to lead our loyalty and CRM strategies, driving membership growth, increased engagement, retention, and profitability, and enhancing customer lifetime value.Key Responsibilities:Develop and execute CRM strategies to segment customers, personalize communications,...

About the RoleAs a key member of the Bupa APAC team, the Head of Connected Care Engagement will play a crucial role in managing stakeholder relationships across the enterprise. This position is responsible for ensuring strategic alignment on projects and identifying opportunities to enhance connected healthcare experiences for Bupa customers.This leader will...

About the RoleWe are seeking an experienced Head of Strategic Partnerships and ANZ Engagement to join our team at 1835i Group. As a key member of our leadership team, you will be responsible for developing and driving our strategic partnerships, with a priority focus on ANZ Bank, by delivering and demonstrating incremental value across joint business...

About the RoleTransurban is seeking a seasoned leader to drive exceptional customer service across VIC, NSW, and QLD markets. As the Head of Customer Service, you will lead the customer-facing functions, including the Contact Centre, Customer Care, Customer Resolutions, Linkt Assist, Training, Quality, Knowledge, and Workforce Management.Key...

Key Role OverviewAs Head of Operations and Customer Experience, you will lead and inspire our operations and customer experience teams to deliver outstanding service for our customers and CommBank lenders efficiently and effectively. Your approach will enhance our customer-centric performance culture, and you will engage and develop our team through...

About the RoleWe are seeking a dynamic leader to drive growth and spearhead innovation in our newly established business unit. As the Head of Partnerships and Marketing, you will be responsible for developing and executing a creative marketing strategy to re-launch our program, scale our loyalty member base, and drive engagement.Key ResponsibilitiesIdentify,...

Opportunity OverviewNew DPA location under 60 minutes from Melbourne's CBDAbout the RoleWe are seeking a friendly, engaging General Practitioner who is focused on quality patient care, professionally presented, and has good communication skills.What We Offer* 70% billing* Mixed billing* Flexible working hours* Work/life balance with a consulting roster to...

About the Role:The Specialist - Customer CRM plays a vital role in supporting the effective utilisation of our customer engagement platform to enhance marketing initiatives and drive customer satisfaction.In this role, you will ensure the quality and compliance of platform processes while collaborating with Campaign Managers and the Customer Engagement...

About the RoleWe're seeking a seasoned professional to lead our strategic partnerships and ANZ engagement efforts. As the Head of Strategic Partnerships and ANZ Engagement, you will be responsible for developing and driving our partnerships with ANZ Bank, delivering incremental value across joint business objectives.Your key responsibilities will...

About the RoleWe are seeking a highly skilled Customer Engagement Consultant to join our team at Healthcare Australia. As a key member of our team, you will play a crucial role in driving business growth through community engagement, networking, and onboarding new customers within the NDIS space.Key ResponsibilitiesDrive business growth by engaging with...

About the RoleWe are seeking a highly skilled and experienced leader to join our team as the Head of Digital Transformation and Customer Experience. As a key member of our leadership team, you will be responsible for driving the strategic design and delivery of our cutting-edge marketing technology suite, supporting a high-impact customer engagement and...

Job Title: Head of Strategic CommunicationWe are seeking a highly skilled and experienced Head of Strategic Communication to join our team at the State Government of Victoria, Australia.About the RoleThe successful candidate will be responsible for leading our communication strategy, developing and implementing innovative communication initiatives, and...