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Home Claims Specialist

2 months ago


North Lakes, Queensland, Australia Auto & General Full time
{"title": "Home Claims Consultant", "description": "About the Role

We are seeking a skilled and customer-focused Home Claims Consultant to join our team at Auto & General. As a key member of our claims team, you will be responsible for managing the entire claims process, from initial contact to resolution, ensuring that our customers receive exceptional service and support.

Key Responsibilities
  • Manage claims from beginning to end, ensuring timely and fair resolution.
  • Build strong relationships with customers, providing clear and concise communication throughout the claims process.
  • Work collaboratively with internal stakeholders to resolve complex claims.
  • Develop and maintain knowledge of our products and services to provide accurate and informed advice to customers.
  • Identify and escalate potential issues or concerns to ensure seamless claims resolution.
What We Offer
  • A dynamic and supportive team environment.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A competitive salary and benefits package.
  • The opportunity to work with a leading insurance provider, making a real difference in the lives of our customers.
About Us

At Auto & General, we are committed to providing smarter products and solutions to safeguard our customers in their time of need. We value our customers, our people, and our community, and we are passionate about delivering exceptional service and support.

", "lang_code": "en-US"}