Claims Specialist

6 days ago


North Lakes, Queensland, Australia Open Full time
Job Title: Claims Specialist

We are seeking a highly skilled Claims Specialist to join our team at Open. As a Claims Specialist, you will be responsible for managing customer claims from inception to resolution, ensuring that our customers receive the best possible service and outcome.

Key Responsibilities:
  • Manage customer claims to fulfillment, ensuring that customers are kept informed and updated throughout the process.
  • Assess coverage and make determinations on Car or Home claims, ensuring that customers receive the correct level of compensation.
  • Communicate with customers via phone and email, providing clear and concise information about their claim.
  • Work closely with our suppliers to ensure the best possible outcomes for our customers.
  • Maintain a high standard of compliance and ethical decision-making.
Requirements:
  • Experience in claims management or a related field.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • High level of autonomy and trust to perform at your best.
What We Offer:
  • Competitive compensation package.
  • Annual professional development allowance.
  • Weekly team lunches and regular social events.

We are committed to providing an inclusive and supportive work environment that allows our employees to thrive. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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