Home Claims Team Leader

2 weeks ago


North Lakes, Queensland, Australia Auto & General Full time
Job Title: Home Claims Team Leader

At Auto & General, we are seeking a highly skilled and experienced Home Claims Team Leader to join our team. As a key member of our leadership team, you will be responsible for leading a team of dedicated Claims Consultants to achieve exceptional levels of service delivery and high-quality results.

Key Responsibilities:
  • Team Leadership: Develop and motivate a team of Claims Consultants to meet agreed objectives and deliver high-quality results.
  • Claims Management: Monitor and support the management of a portfolio of claims, including workload prioritization, claim review, and technical product support.
  • Performance Improvement: Contribute to the development and implementation of strategic and operational activities to continually improve Claims performance.
  • Stakeholder Management: Build and maintain effective working relationships with internal and external key stakeholders.
Requirements:
  • Experience: Previous Team Leader or equivalent experience in Home Claims.
  • Skills: Proven ability in leading and motivating people, managing critical stakeholder relationships, and analyzing and resolving problems.
  • Qualifications: Extensive Home Claims experience and a strong understanding of insurance products and processes.
What We Offer:
  • Competitive Salary: A competitive salary package that reflects your skills and experience.
  • Opportunities for Growth: Opportunities for career growth and development within a dynamic and growing organization.
  • Work-Life Balance: A supportive work environment that encourages work-life balance and flexibility.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.



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