Claims Resolution Specialist

11 hours ago


North Lakes, Queensland, Australia Open Full time
Claims Specialist Role

We are seeking a skilled Claims Specialist to join our team at Open. As a Claims Specialist, you will be responsible for managing customer claims from initiation to resolution, ensuring timely and fair outcomes for our customers.

Key Responsibilities:

  • Advocate for customers and keep them informed throughout the claims process.
  • Manage claims to fulfillment, returning customers to their pre-claim position.
  • Communicate with customers via phone and email, providing clear and concise information.
  • Assess coverage and make determinations on Car or Home claims.
  • Work closely with suppliers to ensure the best outcomes for customers.
  • Maintain a high standard of compliance and ethical decision-making.

What We Offer:

  • Competitive compensation and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.
  • Flexible work arrangements, including remote work options.

About Open:

Open is a leading insurance company dedicated to delivering exceptional customer experiences. We are committed to using business as a force for good and strive to create a positive impact on our customers and the community.

We are proud to be an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for insurance, we encourage you to apply for this exciting opportunity.



  • North Lakes, Queensland, Australia Auto & General Full time

    Claims Resolution SpecialistAt Auto & General, we're seeking a skilled Claims Resolution Specialist to join our team. As a key member of our claims team, you'll be responsible for delivering exceptional claims service, ensuring timely and fair resolution of claims. Your expertise in claims negotiation and recovery will be instrumental in maximizing...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims Resolution SpecialistAt Auto & General, we're seeking a skilled Claims Resolution Specialist to join our team. As a Claims Resolution Specialist, you will be responsible for delivering exceptional claims service, ensuring that our customers receive the best possible outcome.Key Responsibilities:Determine proper policy coverage to conclude,...


  • North Lakes, Queensland, Australia Open Full time

    Role OverviewWe are seeking a skilled Claims Resolution Specialist to join our Customer Operations team at Open. As a key member of our team, you will be responsible for managing customer claims from initiation to resolution, ensuring timely and effective communication with customers throughout the process.Key ResponsibilitiesAdvocate for customers and...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims ConsultantAt Auto & General, we're seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you'll play a critical role in delivering exceptional claims service to our customers.Key Responsibilities:Claims Process Expertise: Develop and maintain in-depth knowledge of the claims process, ensuring seamless execution and optimal...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims ConsultantAt Auto & General, we're seeking a skilled Claims Consultant to provide exceptional claims service, ensuring timely and fair resolution of assigned cases. As a key member of our team, you'll be responsible for determining policy coverage, investigating claims, evaluating evidence, and negotiating settlements.Key Responsibilities:Deliver...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims Consultant RoleAt Auto & General, we're seeking a skilled Claims Consultant to provide exceptional claims service, ensuring timely and fair resolution of assigned cases.Key Responsibilities:Manage Liability Files: Oversee a portfolio of liability files, assessing and evaluating each case to determine the best course of action.Negotiate with Insurers:...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims Consultant RoleAt Auto & General, we're seeking a skilled Claims Consultant to provide exceptional claims service, ensuring timely and fair resolution of assigned cases.Key Responsibilities:Manage Liability Files: Oversee a portfolio of liability files, carefully assessing each case to determine the best course of action.Liability and Recovery...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims Consultant RoleWe are seeking a skilled Claims Consultant to join our team at Auto & General. As a Claims Consultant, you will be responsible for delivering exceptional claims service, ensuring that policy coverage is properly determined, investigated, and negotiated.Key Responsibilities:Provide superior claims service to policyholdersDetermine and...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims ConsultantAt Auto & General, we're seeking a skilled Claims Consultant to provide exceptional claims service, ensuring timely and fair resolution of assigned cases. As a key member of our team, you'll be responsible for determining policy coverage, investigating claims, evaluating evidence, and negotiating settlements.Key Responsibilities:Deliver...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims Consultant Job DescriptionAt Auto & General, we're seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you'll play a critical role in delivering exceptional claims service to our customers.Key Responsibilities:Claims Process Expertise: Sound knowledge of the claims process is essential for this role. You'll need to understand...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims ConsultantAt Auto & General, we're seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you'll play a critical role in delivering exceptional claims service to our customers.Key Responsibilities:Claims Process Expertise: Develop and maintain in-depth knowledge of the claims process, ensuring seamless execution and optimal...


  • North Lakes, Queensland, Australia Open Full time

    Claims Specialist RoleWe are seeking a skilled Claims Specialist to join our team at Open. As a Claims Specialist, you will be responsible for managing customer claims from start to finish, ensuring that our customers receive the best possible service and outcome.Key Responsibilities:Manage customer claims to fulfillment, ensuring that customers are updated...

  • Claims Specialist

    1 month ago


    North Lakes, Queensland, Australia Open Full time

    Claims Specialist RoleWe are seeking a skilled Claims Specialist to join our team at Open, a leading insurance company. As a Claims Specialist, you will be responsible for managing customer claims, providing exceptional customer service, and ensuring timely and fair resolution of claims.Key Responsibilities:Manage customer claims from inception to...

  • Claims Specialist

    4 weeks ago


    North Lakes, Queensland, Australia Open Full time

    Claims Specialist RoleWe are seeking a skilled Claims Specialist to join our team at Open, a leading insurance provider. As a Claims Specialist, you will play a critical role in managing customer claims, ensuring timely and fair resolutions, and providing exceptional customer service.Key Responsibilities:Manage customer claims from inception to resolution,...

  • Claims Specialist

    1 month ago


    North Lakes, Queensland, Australia Open Full time

    Claims Specialist RoleWe are seeking a skilled Claims Specialist to join our team at Open, a leading insurance provider. As a Claims Specialist, you will play a critical role in managing customer claims, ensuring timely and fair resolutions, and providing exceptional customer service.Key Responsibilities:Manage customer claims from inception to resolution,...

  • Claims Specialist

    3 weeks ago


    North Lakes, Queensland, Australia Open Full time

    Job Title: Claims SpecialistWe are seeking a highly skilled Claims Specialist to join our team at Open. As a Claims Specialist, you will be responsible for managing customer claims from inception to resolution, ensuring that our customers receive the best possible service and outcome.Key Responsibilities:Manage customer claims to fulfillment, ensuring that...

  • Claims Specialist

    3 weeks ago


    North Lakes, Queensland, Australia Open Full time

    Job Title: Claims SpecialistAt Open, we're on a mission to revolutionize the insurance industry with our cutting-edge technology and customer-centric approach. As a Claims Specialist, you'll play a vital role in delivering exceptional customer experiences and ensuring seamless claims processing.Key Responsibilities:Advocate for customers throughout the...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims Consultant RoleAt Auto & General, we're seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you'll play a critical role in delivering exceptional claims service, ensuring that our customers receive the best possible outcomes.Key Responsibilities:Claims Portfolio Management: You'll be responsible for managing a portfolio of...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims Consultant RoleAt Auto & General, we're seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you'll play a critical role in delivering exceptional claims service, ensuring that our customers receive the best possible outcome.Key Responsibilities:Claims Portfolio Management: Manage a portfolio of recoveries claims, where a TPI...


  • North Lakes, Queensland, Australia Auto & General Full time

    Claims Consultant RoleAt Auto & General, we're seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you'll play a critical role in delivering exceptional claims service, ensuring that our customers receive the best possible outcome.Key Responsibilities:Claims Portfolio Management: You'll be responsible for managing a portfolio of...