Claims Resolution Specialist
11 hours ago
We are seeking a skilled Claims Specialist to join our team at Open. As a Claims Specialist, you will be responsible for managing customer claims from initiation to resolution, ensuring timely and fair outcomes for our customers.
Key Responsibilities:
- Advocate for customers and keep them informed throughout the claims process.
- Manage claims to fulfillment, returning customers to their pre-claim position.
- Communicate with customers via phone and email, providing clear and concise information.
- Assess coverage and make determinations on Car or Home claims.
- Work closely with suppliers to ensure the best outcomes for customers.
- Maintain a high standard of compliance and ethical decision-making.
What We Offer:
- Competitive compensation and benefits package.
- Opportunities for professional development and growth.
- A dynamic and supportive work environment.
- Flexible work arrangements, including remote work options.
About Open:
Open is a leading insurance company dedicated to delivering exceptional customer experiences. We are committed to using business as a force for good and strive to create a positive impact on our customers and the community.
We are proud to be an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for insurance, we encourage you to apply for this exciting opportunity.
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