Technical Trainer
3 weeks ago
This is an exciting opportunity to join HomeMade, a related entity of Mable, as a Technical Trainer. As a key member of our team, you will play a crucial role in ensuring the continuous improvement of our HomeMade teams.
Key Responsibilities- Training Program Development: Design and develop comprehensive training materials, modules, and curriculums for new hire training, ongoing skill development, and product/service updates.
- Training Delivery: Facilitate engaging and interactive training sessions for HomeMade team members in person and virtually to ensure comprehension and retention of key concepts and achievement of learning objectives.
- Performance Evaluation: Regular assessments and evaluations should be conducted to measure training programs' effectiveness and identify areas for improvement.
- Product and Process Knowledge: Stay updated on HomeMade processes, services, policies, and procedures to ensure accurate and relevant training materials.
- Continuous Improvement: Proactively identify opportunities to enhance training programs, methodologies, and delivery techniques based on industry best practices and stakeholder feedback.
- Documentation and Reporting: Maintain accurate records of training activities, attendance, and performance metrics. Generate reports to track the progress and effectiveness of training initiatives.
- Compliance: Uphold the requirements of your role in accordance with the Aged Care Act and Aged Care Quality Standards.
We are looking for a skilled and experienced Technical Trainer who can bring their expertise to our team. The ideal candidate will have:
- Proven experience in training coordination, delivery, evaluation, and record-keeping.
- Strong communication and presentation skills, with the ability to effectively convey complex information to diverse audiences.
- Excellent interpersonal skills and the ability to build rapport and trust with trainees and colleagues.
- Detail-oriented with strong organisational and time management skills.
- Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously.
- Self-motivated and enjoy working in a team towards team goals, as well as individual deadlines and KPIs.
HomeMade is a health-tech start-up established in 2020, focusing on transforming home care in Australia through our creative approach. We are an approved provider that specialise in self-management, partnering with our customers to create unique support plans that meet their needs and optimise their funds.
We are committed to creating a supportive, family-friendly working environment that values diversity and inclusion. We offer a range of benefits, including a hybrid set-up, flexible leave days, and an employee assistance program.
If you are a motivated and experienced Technical Trainer looking for a new challenge, we encourage you to apply for this exciting opportunity.
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