Senior Technical Trainer
3 weeks ago
About the Role
DigiCert is seeking a highly skilled Senior Technical Trainer to design and develop training programs for our Technical Professional and PKI Architect certifications.
As the Senior Technical Trainer, you will work closely with subject matter experts to create engaging and informative learning content, including instructor-led and self-paced eLearning training on DigiCert products and services.
Key Responsibilities
- Analyze training needs through a needs assessment process, consulting with key stakeholders to identify performance improvement opportunities.
- Collaborate with subject matter experts to design, develop, and maintain learning content.
- Facilitate online and live instructor-led training sessions for DigiCert internal staff, partners, and customers.
- Act as project leader in managing deliverables, schedules, and overall implementation of programs.
- Create complex virtual lab environments to support virtual, instructor-led training offerings.
- Contribute innovative approaches to field enablement by staying current with new learning methods and technologies.
Requirements
- 3-5 years' experience working with enterprise PKI deployments, implementations, certificate enrollment automation, and issuance methods.
- Bachelor's degree in Information Technology or relevant work experience or certifications such as CompTIA A+, CompTIA Network+, and CTT+.
- Experience with Cloud-Hosted Virtual IT Labs (VMWare, CloudShare), MS Office (Word, PowerPoint, Excel), Learning Management Systems (Moodle), and eLearning Content Development Tools (Articulate Rise, Adobe Captivate).
About Us
DigiCert is a global leader in delivering private and public digital trust solutions. We help companies put trust to work in the real world.
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